Four Smart Strategies to Improve Customer Experience and Increase Acquisition
Webbiquity
NOVEMBER 4, 2021
Research from Nielsen shows that 92% of customers believe recommendations from friends and family, illustrating the significance of word-of-mouth marketing (WOMM). The power of WOMM should not be underestimated. That could mean launching an online e-commerce site or creating a new mobile application to support people using smartphones.
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