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Anything Goes Marketing

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Email Tips for the New Year Part I

Anything Goes Marketing

The average open and click-through rates for non personalized emails were 15.86% and 2.09% respectively while the averages for personalized emails were 18% and 5.02%. The more personalized the email, the better the response. Consider adding a personal touch above the email header image.

Tips 100
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Customer Service at its Best: Wind Mobile

Anything Goes Marketing

For example, I’ve complained that the there were long distance charges on my bill due to Wind not having its network fully up and running. When another person (his forum handle is @TBR)chimed in to further criticize Wind he received the following rebuke from a Wind supporter: @TBR - Are you even a Wind customer?

Service 100
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5 Ways to Set Expectations in Online Marketing

Anything Goes Marketing

For example, if it's a webinar that people are signing up for, provide a pic of the person who is going to speak. Use relevant information such as a person's title or the pages that they have previously clicked on to determine the messaging. Why not send an email with links to tutorials, social networks etc.