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Customer Experience Matrix

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Alsa Marketing Adds Multi-Language Capabilities to Low-Cost Marketing Automation

Customer Experience Matrix

These include support for multivariate tests on landing pages (but not emails); automated posting of Jigsaw and social media data into lead profiles; fractional revenue attribution; and SugarCRM synchronization. Not surprisingly, the company’s 35 or so clients are mostly Canadian and European. Alsa has some other unusual features.

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MarTech Conference: Some Random Impressions and Interesting New Vendors

Customer Experience Matrix

A panel with Oracle , Salesforce.com and Marketo , where incisive questions from Chief Martech Himself Scott Brinker highlighted the different philosophies underlying each vendor’s marketing cloud and how few companies really deploy any cloud in full. - at different intervals or sequences.

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New Marketing Automation Options for Small Business in the VEST Report

Customer Experience Matrix

The system offers advanced versions of the usual marketing automation functions: email, landing pages, Web forms and surveys, lead scoring, multi-step nurture flows, media hosting, and CRM integration with Salesforce.com , Microsoft Dynamics CRM , and Sugar CRM. It also includes its own lightweight CRM.

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Treehouse Interactive Refines Its Features and Targets Larger Firms

Customer Experience Matrix

GoToWebinar When I last wrote about Treehouse, it had just added Salesforce.com integration. The CRM integration can now capture the search phrase and other referral details for leads imported from Salesforce.com Web to Lead forms: this required special processing since Salesforce.com embeds the information within a text string.

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Swyft Offers Low-Cost Interaction Management Software as a Service

Customer Experience Matrix

Web site implementations can present offers, collect data, and run champion/challenger and multivariate tests. The system then guides the agent through transition statements, probing questions, objections, offers, closing statements, and disposition capture. It can present different messages depending on the agent’s skill level.

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SiteCore Adds Analytics and Marketing To Web Content Management

Customer Experience Matrix

SiteCore has built data synchronization for Salesforce.com and Microsoft Dynamics and will add other systems as clients request them. Tags: web analytics multivariate testing demand generation marketing automation Web content management campaign management optimization.