Tony Zambito

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What does Audience Development Really Mean to Social Media, Digital Marketing, and Content Marketing?

Tony Zambito

Image via Wikipedia. One of the interesting outcomes of the rise of Social Media , Demand Generation , and Content Marketing in 2010 was the increasing use of the term audience development.  Understanding the concept of audience development, in its true sense, can help to formulate plans around social media

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Enhance the Buyer Experience with Intelligent Engagement

Tony Zambito

Image via Wikipedia.   Closely correlated to social media fatigue, B2B buyers are looking for a garden hose and not a fire hose. .    Closely correlated to social media fatigue, B2B buyers are looking for a garden hose and not a fire hose. " Follow @TonyZambito.

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The 10 Rules for Creating a Buyer Persona: Rule 7

Tony Zambito

Image via Wikipedia.   Both the B2C and the B2B world are changing extremely fast as digital marketing and social media evolves.  When MS Excel came into existence many years ago, it was a significant leap in computing power.    You can add data into many rows and columns almost infinitum it seems. 

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The Redesign of Customer Experience in the Digital Age

Tony Zambito

Image via Wikipedia. While social media has become a significant factor in the Digital Age, some companies are running the risk of having tunnel vision about orienting their entire customer experience offering around social media.  Orienteering has become the new rage of outdoor sports and hiking. 

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The 10 Rules for Creating a Buyer Persona: Rule 10 and Final Recap

Tony Zambito

Image via Wikipedia.   Buyer personas, derived from a rich and robust process of getting to know customers and buyers experientially, can serve as the media for executives to tell the story about their buyers and how their company will help to continue the story.    One of the most gifted was Winston Churchill. 

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3 Ways to Enable The New Digital Buyer Journey

Tony Zambito

Image via Wikipedia.   The route the digital buyer persona takes today towards making a purchasing decision is a myriad of new paths along the journey brought on by traditional, digital, and social media avenues.    There are plenty of paths that are formulating as a result of digital and social media technology. 

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The 10 Rules for Creating a Buyer Persona: Rule 9

Tony Zambito

Image via Wikipedia.   Tags: buyer goals buyer insight buyer persona buyer persona development Buyer Personas buying process Customer Insight customer strategy Digital Buyer Persona digital marketing digital marketing strategy Marketing Personas social business strategy social media marketing social media strategy.