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Tony Zambito

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How Social Media is Transforming the B2B Buying Experience

Tony Zambito

This past year we’ve witness a meteoric explosion of social media, social business, and many other peripheral digital communications channels.    Without question, social media has dominated the business news in terms of conventional media channels as well as digital media channels.  

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Business Leaders: Do Not Ignore The Mental Health Crisis Related To The COVID-19 Pandemic

Tony Zambito

Cropping up ubiquitously on social media platforms such as LinkedIn, Twitter, and Facebook are articles about everything virtual and remote. Remote work, virtual selling, digital meetings, video meetings, and many more have worked their way into social media conversations. Some, maybe forever. To work remotely.

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The 10 Rules for Creating a Buyer Persona: Rule 6

Tony Zambito

  You may have recently sat in a presentation whereby you reviewed results of online surveys, viewed multiple pie charts segmenting data, analyzed customer data reports generated in multi-variant ways, and purchased industry related reports with a chockfull of relevant data.  A hard lesson learned. 

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The New Social Buyer Ecosystem

Tony Zambito

  We know from such sources as Basesone’s Buyersphere Report what B2B buyers are doing respective to the use of social media and the Internet as they ultimately make purchase decisions.  Always On : the Social Buyer is living and breathing the “always on” life via social media, social networks, and the Internet. 

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Understanding Buyer’s Goal Orientation Key to Understanding Why Buyers Buy

Tony Zambito

Today, in B2B marketplaces, we are seeing the rise of social media expand at a rate unexpected as we climb out of the financial crisis stupor markets found themselves in the past three years.    With all the chatter about social media, have we lost sight of this important and consistent fact about human behavior and choices? . 

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Study Reveals: Shift Spend to Improving the Buyer Experience

Tony Zambito

  However, the impact of social media and the digital age is becoming evident in this study.    Nearly 20% of those surveyed indicated they engaged in the buying behaviors of researching online product reviews and other buyer opinions.  Integrating Social Media into your Net Promoter Program.

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Is it Time to Reframe the Sales and Marketing Alignment Debate?

Tony Zambito

  While eBay is an online auction model, it is in the unique position of having to support an infrastructure that enables a seller and buyer marketplace.    We may not be that far off from the future or that far outside the box.    One organization leading the way is eBay.