Demand Generation Vendors Offer Few Social Media Applications
Customer Experience Matrix
JUNE 2, 2009
But no one knows how best to use it, which has led to a wide range of offerings under the social media label. Ones I know about include Pardot , LoopFuse , TrueInfluence , Salesforce.com and ACT! But none truly automates social media management, which is what's ultimately needed. Social media is this month’s Trend of the Year.
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