Remove sales

Chris Koch

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There is no social media strategy, only marketing strategy

Chris Koch

B2B marketing lays the path to a sales discussion and supports relationships with existing customers. It’s tempting to say that because B2B sales are highly dependent on relationships, social media will eventually reign supreme. The trust leads to a more personal relationship and hopefully, a purchase. Tweet This Post.

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Why the volume and quality of interactions with customers has to pass for social media ROI

Chris Koch

I wish I could say that social media leads to sales. We need to believe that more engagement between our companies and the people we want to reach is a good thing that ultimately leads to sales—but down a long, narrow, winding path with a few jumps between cliffs thrown in there. Use Twitter for blog PR.

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There is only one objective in social media: create learning networks

Chris Koch

Whether it’s blogs, Twitter, LinkedIn, or private communities that we build ourselves, the common thread is that by focusing on learning we build and retain buyers’ interest. Here are the key elements of learning networks: Create an internal learning network. If learning is the objective, the rest falls into place.

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How old-school data capture is poisoning marketing and what to do about it

Chris Koch

We’re starting to see social media have a positive impact on driving traffic to websites and on lead generation. Increased lead generation” was farther down the list—24% are seeing it. Social media and lead generation go together. But there is a natural link between social media and lead generation. In our recent Web 2.0

Web 2.0 100
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15 things marketers should stop doing and thinking in 2011

Chris Koch

From Facebook to email to putting telephones on employees’ desks (remember, the telephone started as a “consumer” communication technology, too), companies think that every new wave is going to lead to gajillions in lost productivity. Now, are a handful of real relationships a good return considering that I have 1400 followers on Twitter?

Planning 100