Cintell

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38 Handy Stats to Prove the Value of Personas

Cintell

You know deep down that personas lead to more EMPATHY in your organization, and are a vehicle for customer-centricity as your team members internalize the challenges and problems faced by your customers. But empathy is hard to put a dollar value to. 82% of companies using Personas have managed to create an improved value proposition.

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Cintell Partners with the Customer Intelligence Institute to Help Companies Better Understand Their Customers

Cintell

The customer-intelligence buyer personas will help attract and score quality leads, shorten sales cycles, and increase customer LTV with stronger customer relationships.

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The Right Customer at the Right time

Cintell

As a testament to the value of customer insights and contact data, Cintell recently formed a partnership with FullContact, the leading identity resolution platform delivering consumer and professional insights, empowering businesses to be awesome with the people who matter most.

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How to create Buyer Personas at every budget

Cintell

Few B2B marketers dispute the value of personas for strategy, messaging and execution across sales and marketing. When targeting cold leads, customer engagement is six times higher for companies with persona-based content (Demand Gen Report). And in fact, personas are one of the hottest B2B topics searched for online.

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29 Ways to Use Your Personas

Cintell

Tag contacts to persona and segment your database to improve targeting and lead gen campaign results. Use personas to form qualifying criteria for your lead scoring model. Surprisingly, only 8.2% of those surveyed felt that at least 75% of their organization could confidently name their personas and key attributes.

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Understanding the B2B Buying Disconnect

Cintell

Check out this list of the main information sources used by buyers along the purchasing journey: Customer reviews clock in as the second most popular information source, leading us to ask why. According to the report, the reason behind the popularity of reviews is that buyers value real world insights from current users.

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Want to Deliver an Outstanding Customer Experience? Read On

Cintell

According to this report , a mere 5% increase in customer retention can actually lead to a profit of around 25%, thereby highlighting the importance of customer loyalty. How can you assess the value of your brand without even asking? There is a need to replace marketing with customer service to derive value out of your service.