The Point

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18 Common Features of a Best-in-Class Lead Nurture Program

The Point

Immediate, quick-fire response to new leads (ex: 2-3 emails over 7 days) to complement BDR follow-up and increase sales engagement, potentially leveraging AI technology like Conversica to optimize lead qualification via automated, two-way conversations.

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People Don’t Read Your White Papers. Who Cares?

The Point

This functionality not only generates additional insights for marketers as to just how much of their content prospects are actually reading, but also enables more sophisticated lead qualification methods, for example: granting higher lead scores when an individual prospect reads more than say, 80 percent of a white paper.

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Tips for Increasing SDR Engagement Rates

The Point

Some years ago, our firm conducted a lead management audit for a technology client who was struggling to convert raw, inbound inquiries into sales qualified leads. During the audit, it became quickly apparent that one of the major issues was at the very front end of the lead qualification process.

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Landing Page Optimization: Why Lower Conversion Rates Are Never a Good Thing

The Point

First, if your sales force is unable to follow up with all the leads you’re generating for them, the solution is NOT (I would argue) to generate fewer leads. Secondly, shorter forms don’t necessarily generate lower-quality leads. Put in place a systematic process of lead qualification to filter, profile, and qualify leads.

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Is “Please Have a Rep Contact Me” a Good Idea?

The Point

First, think of giving people the option to request contact as a lead qualification device. Using marketing automation, you can override lead scoring and immediately assign those leads to sales, set a task for the assigned rep within your CRM system, and even send email alerts to the rep and to the rep’s manager.

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Which Comes First: Lead Nurturing or Inside Sales?

The Point

This isn’t the first time that we’ve come across a company that insists on letting SDRs “have a crack” at leads before, in effect, turning them over to marketing in the form of a nurture program. But, in my view, to do so implies that nurturing has no role to play in the lead qualification process.

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Information Kits: Packaging Offer Content for Higher Response

The Point

For most B2B marketers, information offers like white papers, case studies, and analyst reports strike an effective balance between response rate and lead qualification.