Getting the Most from Salesforce.com: A Conversation with David Taber
The Point
JULY 15, 2010
Salesforce.com is a dominant player in the CRM category and an integral part of many companies’ lead management, database marketing, and demand generation programs. In other words, how do people use Salesforce in ways for which it was never intended or designed? So the issue isn’t misuse…it’s under-use.
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