Salesforce.com Best Practices: Thought Leadership with David Taber, Author of Salesforce.com Secrets of Success
Adobe Experience Cloud Blog
JULY 30, 2009
David is the author of the new Prentice-Hall book, " Salesforce.com Secrets of Success ," which covers the people, policy, and process issues surrounding effective CRM solutions. Decay scoring lowers the score of inactive leads every week or so, thereby demoting stale leads in the priority list over time.
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