Jackie Walts
MARCH 6, 2019
I recommend reading articles from the knowledge base or attending one of the “new features” webinars. Ditto for diving into platforms like WordPress, ABM technology and some more advanced functions of Salesforce.com. For a small investment in time, you might find one or two tricks. Data modeling has gotten easier too.
accelerate agency
SEPTEMBER 21, 2021
Established companies like Salesforce.com have multiples that are more in the region of 5 x CAC. Invest in product education channels A knowledge base is a key part of your support infrastructure, so ensure you offer access to self-service articles, video guides, tutorials, and other documentation.
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accelerate agency
SEPTEMBER 21, 2021
Established companies like Salesforce.com have multiples that are more in the region of 5 x CAC. Invest in product education channels A knowledge base is a key part of your support infrastructure, so ensure you offer access to self-service articles, video guides, tutorials, and other documentation.
accelerate agency
SEPTEMBER 21, 2021
Established companies like Salesforce.com have multiples that are more in the region of 5 x CAC. . A knowledge base is a key part of your support infrastructure, so ensure you offer access to self-service articles, video guides, tutorials, and other documentation. LTV should be greater than customer acquisition costs.
Online Marketing Institute
MARCH 13, 2011
Applications such as Salesforce.com already let sales staff keep track of existing customers or potential customers, but Demandbase Stream falls into a newer category of tools designed to help them find new customers in the first place. Last week, his company released a tool, called Demandbase Stream, that aims to answer this question.
Varicent
JULY 12, 2018
I’m beyond grateful for my time at Salesforce.com and LinkedIn. Building in knowledge-based testing and behavioral testing to set a benchmark for what we believe every customer-facing person needs to have. They are two amazing companies with amazing leaders, but each time you make a change … change is just hard.
Webbiquity
APRIL 27, 2017
The ten tools here enable vendors to extend their support offerings to social media, online knowledge bases, and web chat. Owned by Salesforce.com. They also expect service and even vendor engagement options far beyond phone calls and email. Customer Service Management Tools. 1) HelpScout. Google Review Count: 344. 4) Desk.com.
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