Technology Marketing Has Always Had a Zero Moment of Truth
B2B Marketing Traction
MAY 8, 2013
Before the Internet, consumers would see an ad (the stimulus), go to the store and buy the product (first moment of truth) and use the product (second moment of truth). To me, this is ZMOT, just 20 + years ago, before the Internet. What is ZMOT? Recommendations from others is essentially what the ZMOT is.
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