Remove interactive

Paul Gillin

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Facebook, LinkedIn and Twitter in Plain English

Paul Gillin

I prepared summaries for my upcoming Search & Social Double Whammy seminar on May 2 in Burlington, MA describing the “big three” social networks: Facebook, LinkedIn and Twitter. My goal was to describe in plain English the way these networks provide value to their users and the metaphors they use for interaction.

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Five Often-Overlooked Reasons Senior Executives Should Use Social Media

Paul Gillin

Why would I want to be on Twitter? Their concerns are motivated by a basic misunderstanding of how people use tools like LinkedIn and Twitter. We constantly seek connection points in all our interactions because they create a foundation for trust. That’s one of the values of having a large Twitter following.

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ComScore Data Illustrates But Also Obfuscates

Paul Gillin

The low numbers for LinkedIn and Twitter look surprising, particularly when compared to Facebook, Pinterest and Tumblr , but keep in mind that Twitter and LinkedIn are professional networks that are optimized for efficiency. The low number for Twitter is so misleading that it should be asterisked. Give credit to Facebook.

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What Social Media Marketers Should and Shouldn’t Do

Paul Gillin

Listen to your market and customers using tools like Twitter filters, Google Alerts and LinkedIn searches. Facebook is fun, LinkedIn is business, Twitter is rapid-fire news. Recent research has shown that people are twice as likely to interact with companies over social media for customer support purposes as for marketing.

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Social CRM: Curb Your Enthusiasm

Paul Gillin

CRM is a well-established discipline that presumes that the more information we can capture about a customer’s interactions with our company, the better we can deliver products and services that the person wants to buy. It seems only natural that online social interactions should be part of this profile.

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Facebook Can Work for B2B Marketers, But You Gotta Know the Rules

Paul Gillin

In a survey of marketers conducted by BtoB magazine last year , Facebook was ranked last in usefulness among the top five social networks, trailing blogs, LinkedIn, YouTube and Twitter, in that order. EMC doesn’t use Facebook’s wall to much effect, but its purpose seems more promotional than interactive. million likes*.

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Weinberger Wisdom

Paul Gillin

People interact with the medium differently. We want to interact with like-minded people. Tags: Social Media advertising communities events innovation journalism marketing newspapers social_networks twitter davidweinberger masstlc. This is a completely different model than traditional media. Now they are real and social.

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