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Customer Experience Matrix

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Mautic Offers Free, Open Source Marketing Automation

Customer Experience Matrix

It apparently could have imported more social data if I had connected with my own Facebook, Twitter, or LinkedIn accounts. Users are presented with a free-form canvas to build emails or Web pages, with the usual controls for fonts, colors, inserted images, URL links, etc. Content building was more impressive.

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Genius.com Adds Short URLs to Capture Social Media Replies

Customer Experience Matrix

But from the business standpoint, inserting Genius URLs (inevitably if painfully shortened to “GURLs”) means that links in a social media post can now be tracked like other online responses: that is, the visitor can be tied to the original source, assigned a tracking cookie, shown special messages and added to normal lead processing streams.

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Aprimo Marketing Studio Supports Sophisticated Business Marketers

Customer Experience Matrix

These rules can insert a predefined subflow, such as the review and revision process, which itself is shared across multiple projects. Good stuff. System scope also extends to inbound marketing.

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New Marketing Automation Options for Small Business in the VEST Report

Customer Experience Matrix

CRM includes opportunity tracking, unlimited user defined fields, and automatic search of Facebook and LinkedIn when new contacts are added; algorithms can automatically estimate the right number of points for different events to build a predictive lead score.

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LeadLiaison Helps Marketing Automation Users Break the Content Bottleneck

Customer Experience Matrix

The system can also extract the HTML of an existing Web page, insert new content such as a Web form or survey, and deploy the modified page in place of the original. They get powerful tools for email, landing page, Web form, and survey creation, including templates with drag-and-drop editing for different types of components.

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Just Released: ABM Vendor Guide Gives Detailed Comparison of 40 ABM Vendors

Customer Experience Matrix

This tailoring may include insertion of data directly into a message, such as “Dear {first name}.” They may or may not share this data with their clients, and they may or may not provide net new records. Plan Interactions Assemble Messages Customized Messages Vendors in this category build messages that are tailored to the recipient.