Chris Koch

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Should sales enablement be owned by sales rather than marketing?

Chris Koch

Salespeople remained dependent on marketers for information. Salespeople are becoming heavy users of social media, and it takes less than a minute to set up an internal-only micro blogging network, wiki, or online community for them to share their own words with each other. Salespeople mostly ignored them.

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When does content need to be mobile?

Chris Koch

One company’s mobile application is tied to a wiki-based sales enablement website that lets salespeople generate actions and updates and get updated information from the road. Will content appear in the application that needs to be acted upon immediately?

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Where is your mobile marketing center of gravity?

Chris Koch

The classic B2B mobile applications have been internally focused, giving maintenance people access to service information while they are out in the field. One possibility is to use location at your events so that attendees can find each other or share schedules and information. Continuity.

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How to create B2B social media policies

Chris Koch

IBM and SAP put their draft guidelines on wikis, where employees were invited to make comments and suggestions. Social media is supposed to be fun, informal, conversational and open. But don’t provide them with a blank slate. Develop a draft that corporate and legal are comfortable with to make sure all the bases are covered.

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Three steps for B2B marketers to build a personal social media presence

Chris Koch

You’re better off getting a dedicated tool that lets you manage the flow of information. You can “mass follow” my followers to instantly build up your network, or pick through the contacts individually (their bio information is included). Wetpaint offers a nice free wiki. Start your own online group.