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Intuit / Salesforce.com Alliance Is No April Fool's Joke

Customer Experience Matrix

Am I the only one who missed the April 1 announcement of a strategic alliance between Salesforce.com and Intuit ? Given our industry's endless nattering about whether Salesforce.com will move into marketing automation, this should have attracted more attention (or, at least, enough attention that I would hear about it sooner than I did).

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Tomorrow People Leaves Salesforce.com in Favour of Workbooks CRM

Tomorrow People

Tomorrow People has selected British Cloud CRM provider Workbooks.com to replace its Salesforce.com CRM system after two years of using the Salesforce Professional Edition. For more information, please visit www.workbooks.com.' Tomorrow People will use Workbooks to manage its customer details and interactions.

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Tomorrow People Leaves Salesforce.com in Favour of Workbooks CRM

Tomorrow People

Tomorrow People has selected British Cloud CRM provider Workbooks.com to replace its Salesforce.com CRM system after two years of using the Salesforce Professional Edition. For more information, please visit www.workbooks.com. Tomorrow People will use Workbooks to manage its customer details and interactions.

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Email marketing 101: The five basics

Martech

Even if you go this way, mind that it’s important to keep a human touch in your marketing and sales communications while optimizing your processes. Include your full name, title, company name, and contact information. So, images and links are generally a no-go, but contact information is fine. Get MarTech! In your inbox.

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Old School Sales vs New: The Rise of the Modern Sales Model

Zoominfo

Old world New world Local Global Door knocking Virtual outreach Must be well connected Must be well informed ICP is geography-driven ICP is customer-need-driven Reliant on how well salesperson can persuade Reliant on how well salesperson can predict potential need. Salespeople benefit from having more information.

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Dreamforce 2011: Salesforce.com Will Leave Marketing Automation Alone. But Revenue Performance Management Might Be Another Story.

Customer Experience Matrix

I spent most of this week at Salesforce.com ’s Dreamforce conference. The Chatter group that Salesforce set up for Dreamforce itself struck me as a perfect example: it was filled with largely irrelevant noise that made it nearly impossible to see the useful information.

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Sales Operations Manager Job Description

InsightSquared

They tackle much of the heavy lifting in Salesforce.com (or other CRM systems) and continuously optimize processes to make lives easier for sales reps and managers, giving them more time to focus on what they do best – sell. Sales operations managers play a crucial role in making sure sales teams are firing on all cylinders.