The CRAP Report

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The Other Half of an Admin’s Title: Assistant

The CRAP Report

I’ve often sat in and listened to my reps making calls, and invariably, they always wind up speaking with administrative assistants.  I’m amazed at how frustrated rep’s can get because the administrative assistant on the other line is not helping them.  I’m amazed because the rep has not treated the admin like a person, but rather as an obstacle to get around. . Now my more senior reps know this, but the junior ones don’t understand:  admin’s are there, for the most part, to assist.  They have to, it’s in their title!  We just need treat them as people. .

The Other Half of an Admin’s Title: Assistant

The CRAP Report

I’ve often sat in and listened to my reps making calls, and invariably, they always wind up speaking with administrative assistants.  I’m amazed at how frustrated rep’s can get because the administrative assistant on the other line is not helping them.  I’m amazed because the rep has not treated the admin like a person, but rather as an obstacle to get around. . Now my more senior reps know this, but the junior ones don’t understand:  admin’s are there, for the most part, to assist.  They have to, it’s in their title!  We just need treat them as people. .

Stop over-complicating your customer information

Biznology

The answer should describe a kind of person, such as a 35-year-old mom. The post Stop over-complicating your customer information appeared first on Biznology. Content Marketing Digital Marketing buyer journey buyer persona customer informationThese things are relatively stable about people, in that they don’t change for years or decades. Why are they contacting us?

Using Customer Data to Inform Your Personalization Strategy

It's All About Revenue

In fact, your buyers begin to share information about themselves, what they’re interested in, and what their pain points are well before they formally introduce themselves. Capturing client and prospect data and using this information to segment your audiences provides the insight needed to identify what your buyers care about and informs how you build relevant messaging, or in other words, a personalization strategy. Editor's Note: Today's post comes courtesy of Ashley Chavez, Director of Marketing at Get Smart Content.

B2B Marketing Trends for 2016

Better targeting, retargeting, and website personalization will replace the omnivore approach. Steve Rayson, Director, BuzzSumo [link] B2B Marketing Trends for 2016 8 Take Content Marketing to the Next Level Personalize Marketing with the ICE Formula Personalized marketing is going to be on steroids in 2016. So, how do you personalize marketing? B2B Marketing. Look for.

Multitasking Puts Your Brain on Information Overload [Infographic]

Puzzle Marketer

According to a recent infographic by OnlineUniversities.com , your brain “wasn’t designed to handle the amount information they’re currently processing.” Media consumed in 1960 per person was 5 hours. Here are some tips from the infographic that can help you combat stress and digital information overload: Set only a few times per day to check email.

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Introducing The Definitive Guide to Web Personalization

Modern B2B Marketing

Marketers now know and understand that effective email marketing is targeted and personal. And that’s where web personalization comes in. What Is Web Personalization? Web personalization helps marketers make their websites as personal and targeted as their other communications and activities. The Benefits of Web Personalization. Download it today!

How to Make Audience Segmentation Truly Personal

Act-On

So the big question is: How do you get the right content to the right person? When this is done on an individual level it is called personalization. Defining “segmentation” and “personalization” Segmentation and personalization are two different aspects – and, some might say, different generations – of online marketing. How much is enough?

Overcoming The Content Personalization Challenge With Buyer Persona Research

Tony Zambito

It is clear that one of the top challenges facing marketing, especially B2B marketing, is the ability to connect with potential buyers on a personal level.  Recent surveys of marketing professionals by Rapt Media , Forrester , Seismic, SAP , IBM , and others all indicate that content personalization remains the biggest challenge for marketers this year and for the foreseeable future.

B2B Marketing Trends for 2016

Better targeting, retargeting, and website personalization will replace the omnivore approach. Steve Rayson, Director, BuzzSumo [link] B2B Marketing Trends for 2016 8 Take Content Marketing to the Next Level Personalize Marketing with the ICE Formula Personalized marketing is going to be on steroids in 2016. So, how do you personalize marketing? B2B Marketing. Look for.

A Special Message for You: The Power of Personalized Marketing

grow - Practical Marketing Solutions

The answer: relevance and personalization. There’s Power in Getting Personal. Personalized marketing involves targeting your messages, products or services to an individual customer based on data you’ve collected about them (or about a like-minded group of customers). Armed with this information, you can design marketing messages highly relevant to that audience segment.

Sailthru Offers End-to-End Omnichannel Personalization for B2C Marketers

Customer Experience Matrix

The corporate home page says “Sailthru makes it easy to personalize every channel for every customer,” which is accurate enough. But plenty of other companies also help with omni-channel personalization. marketer looking for personalization solutions might add Sailthru to her list of options, but wouldn’t know whether it''s a good or poor fit without digging much deeper. Sailthru builds a history of information about individual customers. This makes it extremely flexible, which is very important in the fluid world of marketing information. customer profiles.

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5 Ways to Get Personal With Your Audience at Scale

Modern B2B Marketing

Due to the volume and pace of communications today, it’s critical to leverage a self-sustaining strategy that reduces the number of times your content needs to be rebuilt or manually placed for personalization. first step of audience personalization is aligning your website layout to the messaging categories that you’ve defined. Targeting and Personalization b2b Consumer

Put a Little Personality into Selling

Your Sales Management Guru

Put a Little Personality into Selling. The concept of selling based on your buyer’s personality style has been around for a while, but I’m often surprised at how many sales professionals aren’t familiar with it. Approach a persuader informally — go with a first name, listen for personal information and use it as you work to develop a relationship.

3 Ways Mobile Insights Are Informing Online and Offline Marketing

Buzz Marketing for Technology

Because mobile devices are an extension of each consumer’s life—set up and customized to their individual needs and preferences—they potentially offer marketers more personal data about their audiences than ever before. Any personalization you might be achieving on the PC, must be reflected on the mobile site (and on social, email, tablets and so on…).

B2B Marketing Trends for 2016

Better targeting, retargeting, and website personalization will replace the omnivore approach. Steve Rayson, Director, BuzzSumo [link] B2B Marketing Trends for 2016 8 Take Content Marketing to the Next Level Personalize Marketing with the ICE Formula Personalized marketing is going to be on steroids in 2016. So, how do you personalize marketing? B2B Marketing. Look for.

How to Build a Memorable Personal Brand on Twitter

Hubspot

We’re talking Twitter, of course: the 300-million strong whirlpool of information that has emerged as a personal branding, relationship-building nirvana. Twitter pros have found ways to use the platform to score business and media deals -- they've even built relationships through developing successful Twitter personal brands. How to Build a Memorable Personal Brand on Twitter.

How To Boost Conversions With Personalized Remarketing

Modern B2B Marketing

Today’s consumers have access to a staggering amount of information and tend to do a lot of research before taking action. There are a variety of tools that you can use to do this, but recently we did a webinar that focused on how combining the power of Marketo’s  Real-Time Personalization and Google’s  Remarketing can help accomplish these tasks.

Content marketing personalization: know your audience

Biznology

Last month, we talked about personalizing your content marketing by presenting your content with a consistent – and human – voice. Knowing what interests your audience means knowing your audience, so let’s take a look at painting a more personal picture of them. As you can imagine, this is incredibly valuable information. Even B2B companies benefit from this approach.

YouTube - Informal Learning in 10 minutes

Buzz Marketing for Technology

Informal Learning in 10 minutes. Very interesting, personally the "art" and "science" of learning (and informal learning) is probably the most interesting thing. I am a chess player and i find that the process of informal-learning is perhaps more important then the normal examatic / 1-2-3 method. You made me realize that im an Informal-Learner and that is why i have an almost autistic ability for autodidaction and such low grades! Good to find an interesting resource on an interesting topic - informal learning. informal.

How Content Personalization Fits into Inbound Methodology

Synecore

One thing is clear: Inbound works and personalization reinforces it. One of the most important parts of the inbound process is delivering personalized, relevant, and informative content to your audience. Content personalization reinforces nearly every stage of the inbound process in some way. Buyer personas and delivering personalized content go hand in hand.

How Much Is Your Personal Information Worth? An Inside Look at the Data Broker Industry [Infographic]

Hubspot

Did you ever stop to think about how much of your personal information is out there on the web? They compile everything they can from your online and public record activity -- from online survey information to social media posts to magazine subscriptions to credit card report headers -- and sell that data to others. In fact, it gets way creepier. Ever heard of data brokers?

3 Easy Tactics to Get Personal with Your Audience

Modern B2B Marketing

It’s amazing how we’ve gone from the transactional nature of shopping on the web to demanding a personalized experience. Their shopping experience was extremely personalized—they would go directly to a salesperson that knew them and their purchase history, and therefore could recommend other relevant products to them. Some options for personalization include: Name.

8 Personalization Tactics That Are Turning Off Your Buyers

Hubspot

After many years of email personalization, there are still ways to perfect your message and delivery to boost your click-through rate. But how personal is too personal? Here are eight personalization tactics that can actually turn off buyers and what you can do to eliminate the creepy factor. 1) Getting too personal. Remember the Target personalization debacle ?

Say Hello to Personalized Video!

Vidyard

In answer to this, and to provide marketers with the best, innovative ways to drive and strengthen their results, we are proud to announce Personalized Video from Vidyard, an exciting new way to entice, engage, and convert audiences by connecting with each person on an individual level and bringing the viewer right into your story. Say hello to Personalized Video! Stand out.

Closed Loop Marketing: The Personal Touch

Tomorrow People

The more data we have about a visitor’s behaviour the more personalised we can get with them and ultimately provide the right offer at the right time to the right person to achieve a sale. My guess is a lot, and from personal experience it’s a pretty safe bet to say that the majority of people who are reading this will say the same.This is a tactic known as readvertising. Arrival.

5 Practical Content Marketing Tactics to Educate & Inform Your B2B Audience

KoMarketing Associates

In the spirit of educating ourselves on the significance of this festive holiday, let’s take a look at 5 practical content marketing tactics you can take to educate and inform your B2B audience ( we are still in the office until 5:00 pm, after all ): Attend In-Person Events. What better way to deliver valuable information to buyers than to walk a mile in their shoes? Be Human!

12 Tips for Writing With Unforgettable Personality

Hubspot

The best writers are those that possess an unforgettable personality. writing personality is just as real, unique, and nuanced as your personality in everyday life -- expect you only release it when you create content. And if you can create content that brims with personality, I guarantee that people will love reading it. It’s your personality. They will share it.

5 Tips to Infuse More Personality into Your Content

Act-On

The fastest and easiest way to boost engagement is to infuse each piece of content that you write with personality. The story is fictional, humorous, and created to communicate the company’s unique selling proposition, but also to infuse personality into its story. That’s all right, because there are other creative ways to infuse personality into your content. That’s right!

Why Define? Persona-Based Content Marketing Personalization

Synecore

There are a variety of different ways to personalize the web experience for the user. So far, we’ve explored only one— channel based personalization. In this post we’ll take a look at persona based personalization. Personalizing your content based on personas means tailoring towards the buyers’ stories to help them through their journey towards making a purchase.

20 Must-See SlideShare Presentations That'll Inform, Inspire & Entertain

Hubspot

What better way to display valuable pieces of information than through a visual format like a SlideShare? First of all, this presentation presents the information in an awesome way -- through sketchnotes. But it also gives valuable information for anyone who is networking, not just introverts. If you''re regularly on our blog, you know that we love SlideShare presentations.

Why Customers Crave Content Personalization

Synecore

Before content personalization was possible, consumers were forced to engage with whatever content businesses provided for them, whether it was relevant or not. The fact is, we crave personalized experiences when it comes to engaging with businesses because we want to feel like our interests and preferences are actually taken into account. Reducing Information Overload.

Your Business Newsletter: What’s Your Brand Personality?

Writing on the Web

It should include tips and information that invites your prospects and clients to take action. The first is  an attractive personality. In other words, your brand works when: You develop a distinct brand personality. You repeatedly use personality to establish associations with positive emotions. Three “brand personalities” come to mind: The  duck.

Increasing Audience ROI with Personalization

Hubspot

That’s where personalization enters the picture. Here’s how personalization can help media companies carve out new, lasting monetization channels. >> Download our latest Media Ebook - Personalize or Perish >> More Engaged Email Lists. Personalization will open doors to a wealth of email marketing and monetization opportunities. The answer is personalization.

[Infographic] Why Creating A Personal Online Experience Is Critical

Modern B2B Marketing

And these buyers not only expect your website to be a resource, but they expect it to be personal, especially if you already have a relationship with them. Web Personalization: A Critical Tool for Every Marketer. It all starts with web personalization.  Effective web personalization makes real-time changes to your website based on the attributes of your visitors.

Pulling our pants down: Personal branding with Chris Brogan

grow - Practical Marketing Solutions

How do you stand out in a world of overwhelming information density? I’m convinced that branding — and specifically personal branding — is more important than ever. ” Personal branding is a system of building allies, not necessarily friends. Why personal branding means being more like “a king.” Scaling human connection.

How to Unsuck at Personalization in Marketing

Conversionation

Personalization seems to play an important role in this growth however not all is well: conversions drop. Regardless of the channels, many businesses still suck at personalization. Marketing automation and data segmentation have led to more personalized and relevant email marketing programs , eMarketer says. Such as “how well do we personalize”? all play a role. Right.

Why Digital Marketers Need to Get More Personal

Buzz Marketing for Technology

Posted in behavioral targeting Personalization. What does personalization really mean? As trendy catchwords go, “personalization” has become a go-to term for websites and online marketers, laden with all the possibilities of connecting with individual consumers and a departure from the limitations of a one-size-fits-all approach. But personalization isn’t just marketing hype.

5 Ways to Personalize Emails and Enhance Open Rates

It's All About Revenue

There’s no excuse for leaving these personal touches out of email communication, anyway. Modern Marketers are equipped with an arsenal of prospect information garnered through web forms, third-party lists, social media, conference registrations, and a variety of other channels. Our on-demand culture is driving personalized expectations.

Oracle to Acquire BlueKai Data Management So Marketers Can Personalize Customer Experiences

It's All About Revenue

As part of our evolving commitment to helping modern marketers enhance all interactions, this acquisition is another step toward the improvement of personalized marketing programs and customer experience. The focus is to help our customers build the richest user profiles combining information from first party and third party sources including media, advertising, social, and mobile sources.