5 useful sources for capturing voice of the customer (VoC) data
Tomorrow People
NOVEMBER 25, 2021
Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. It’s a research strategy that gives you insight into what your customers’ preferences and aversions are, which then should be used to inform your business activities. The most valuable sources of VoC data for B2B marketers.
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