Remove industry vendor
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Send in the Clouds: Martech Moves to Cloud Platforms

Customer Experience Matrix

Normal 0 false false false EN-US X-NONE X-NONE Last weekend brought the intriguing rumor that Salesforce is in late stage talks to acquire data integration vendor Informatica. Cloud database vendors including Google and Snowflake are expanding into marketing applications. I don’t know the answer.

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It’s time to turbocharge our path to email innovation

Martech

Call on vendor and tech partners to help us succeed. We are at an inflection point in our industry. With this approach, data is at the wheel’s hub, and vendors like your email or marketing automation platforms are the spokes. Use incremental innovation to create change. Use customer data to inform email programs.

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Does CDP Need a New Definition?

Customer Experience Matrix

By then, industry analysts were beginning to offer their own definitions which, while worded differently, were broadly consistent with the Institute definition. As CDP became popular, many vendors adopted the label whether or not they actually met even the looser definition. Unfortunately, the evolution of the term didn’t stop there.

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3 considerations before leaving your martech vendor

Martech

Have you sensed that your martech solution or vendor is losing interest? No matter what is happening in the larger industry you operate in, your company might be going gangbusters. However, your vendor could begin tailoring their solutions to a smaller market. Has your vendor changed their product or marketing strategy?

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Best Practices for a Marketing Database Cleanse

Multiple industry studies confirm that regardless of industry, revenue, or company size, poor data quality is an epidemic for marketing teams. Entrusting a vendor to help maintain its accuracy and completeness is no ordinary engagement. What to look for before entering a buyer’s agreement with a vendor.

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Do Self-Service Systems Really Lead to Better Results? Our Member Survey Offers Surprising Answers to Industry Questions

Customer Experience Matrix

I’ve already published my primary analysis on the Institute site (you can download it here ) but wanted to call out a number of findings that either contradict or confirm martech industry conventional wisdom. Budget pressures are slowing industry growth: true. After all, nothing’s more fun than tweaking the nose of authority.

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Report: More B2B Buyers Seeking Easy Access to Relevant Content Marketing

KoMarketing Associates

This is followed by easy access to pricing and competitive information (62%) and a demonstrated expertise around specific industry needs (56%). Furthermore, most B2B buyers (84%) stated that winning vendors have provided content that made a significant impact on their purchasing decision in the past.

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