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Tony Zambito

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4 Paths To Building Buyer Trust Through Empathy And Humility

Tony Zambito

Buyers of every stripe are faced with unpredictability, new ways of remote working, and new/redefined goals. What they seek is help on how to shape a new future in a new reality. It gives you the ability to build trust and helps you and your marketing and sales teams to prevent jumping quickly to programmed answers. .

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The State of Buyer Personas 2022 Survey is Now Open For Your Input

Tony Zambito

The 20th Anniversary of Buyer Personas Survey To Help Determine Usefulness. The years 2001-2003 in these engagements were groundbreaking and helped to establish the value of buyer personas for informing buyer strategy and tactics. Who do we need help from for the State of Buyer Personas 2022 Survey? Will you help?

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Rethinking Buyer Insights in a Changing World?

Tony Zambito

Questioning the way work or projects get done. In the new realities of today, this type of lengthy process will no longer work. In large entities, people working on quantitative research may rarely talk to people working on qualitative research efforts. One area is that of buyer insights. Or some may say study-oriented.

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Business Leaders: Do Not Ignore The Mental Health Crisis Related To The COVID-19 Pandemic

Tony Zambito

Amidst all of this, many businesses are singing the praises of working from home. With several large high-tech companies to keep a Work From Home policy in place until at least 2022. Remote work, virtual selling, digital meetings, video meetings, and many more have worked their way into social media conversations.

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Building Buyer Confidence More Important Due To COVID-19

Tony Zambito

And that her teammates will have confidence in her to help get a winning team score. Throughout our upbringing, education, and work experiences we have been ingrained to be confident. Helping To Convey Confidence. It is not to say these will not be helpful at all in building collective confidence. Confidence Wanes.

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Reset Your Buyer Strategy In COVID-19 Revival

Tony Zambito

We are witnessing the greatest digital shift of work and commerce since the invention of the Internet. . We are undergoing the deepest transformation of how and where people work. Working from home, in a mere six months, is becoming the accepted norm in B2B. Buyer Interactions Have Changed.

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The Problem With Not Knowing Your Buyers

Tony Zambito

Over the last twenty years, since founding the concept of buyer personas, I have worked with many leaders. Something simply is not working. . Rather than being focused on how to help buyers meet their goals, challenges, and solve perplexing problems. Especially when something is not going according to plan.