Remove help

Biznology

article thumbnail

How to Use Big Data to Improve Customer Service

Biznology

Quality customer service focuses on providing exceptional customer experiences. To dramatically improve the effectiveness of your customer service, you need to collect customer data and act on it. In this article, you will learn how to collect and use big data to strengthen customer service. Measure Customer Sentiment.

article thumbnail

How Can I Help?

Biznology

If we can provide additional help and support through our executive consulting, advisory and coaching services, please contact us. Our employee population was diverse – a cross-section of cultures and backgrounds – passionate, and compassionate; all aiming to help remedy the less popularized ills of the world. The year was 2014.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Visual Data Media Services Poised for Next Phase of Growth

Biznology

Visual Data Media Services , a leading entertainment services company, will partner with Endeavour Capital , a mid-market investment firm, to support Visual Data’s next phase of growth. Visual Data Media Services is a JEM client. The post Visual Data Media Services Poised for Next Phase of Growth appeared first on Biznology.

article thumbnail

How Technology is Helping Workplaces Transition to a Remote Environment

Biznology

You may now need employee time monitoring software such as Hubstaff now that they don’t have a physical presence, or performance recognition platforms such as Bonusly in order to make certain stellar service is rewarded. Technology can help support management in helping their teams to succeed in these uncertain times.

article thumbnail

5 Ways Service Businesses Can Use SMS for a Better Customer Experience

Biznology

Before we begin, a word of caution… There’s a thin line between helpful information and annoying a customer. They will not find it helpful if you text them every five minutes to tell them a technician is still stuck in traffic. Build Trust With Your Service Technician’s Photo and Bio.

SMS 112
article thumbnail

5 tips to help you make business decisions that get results

Biznology

Whether you are working to find ways to really engage your customers on social media or ways to improve customer service, you have to be proactive to accomplish your business goals and always stay true to your mission. The post 5 tips to help you make business decisions that get results appeared first on Biznology. Like this post?

article thumbnail

Knowledge as a service: people as a “de facto” Enterprise Service Bus

Biznology

One of these approaches was called the Enterprise Service Bus. Drawing it does not help much either: Enterprise Service Bus diagram (Source: Wikipedia). As acronyms go, the next one in the “as a Service” series ( SaaS , PaaS , IaaS , MBaaS ) is probably KaaS (Knowledge as a Service).