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Understanding the B2B Buying Disconnect

Cintell

Unfortunately, most vendors fall short in helping buyers through this process. To get a picture of the disconnect, take a look at the top five resources used by vendors, along with how buyers utilize these sources: There’s a clear trend here: branded content is either used less often or trusted less by most buyers.

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A Framework for Optimizing Personas

Cintell

Experimenting – Organizations in the experimenting stage have no dedicated resources or budget allocated to personas but have begun to explore their potential. Emerging – Once an organization commits to a persona project and assigns at least temporary resources you enter the emerging stage. The framework has four stages.

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How to Create Engaging Videos Using Buyer Personas and States of Being

Cintell

I’ll also share how to use those insights along with a resource that few marketers pay attention to (and are possibly unaware of). Together, they will help you form cohesive and engaging videos to guide your buyers along the path to your solution. It’s about using insights uncovered to produce engaging videos.

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2016 Update from Apparao Karri

Cintell

A custom Share URL to distribute persona insights throughout the company along with related content resources and a feedback loop. An interview guide to help store and manage persona research. In 2016, we look forward to helping you build & sustain a customer-centric business. How can we help you? What do you think?

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The Right Customer at the Right time

Cintell

Karri’s view is “Applying latest machine learning and artificial intelligence techniques to customer data (external & internal) will help extract the necessary insights to facilitate highly personalized, relevant & timely engagement.”. Sharing the right content. In 1996 Bill Gates declared “Content Is King!”

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Want to Deliver an Outstanding Customer Experience? Read On

Cintell

You need to provide sufficient resources to your employees to ensure that they create a great customer experience. This will help you create a buyer persona. This is when an AI-assisted service portal can prove to be immensely helpful to brands. Why Customer Experience Matters? Source: [link].

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How Marketers Use Data to Develop Personas

Cintell

While clustering a customer database is a helpful starting place, high-performing organizations are seeing real business value from researching deeper information about their audience that covers more than demographic or firmographic details. Download the persona optimization framework.