Salesforce Marketing Cloud

APRIL 10, 2024

Self-service lets your customers find the answers they need on their own time, without the help of an agent. Enabling your customers to help themselves also increases efficiency. We found that 67% of organizations are now tracking case deflection, typically done through customer self-service or automated processes.

Service 59

Service Allocation Knowledge Base Customer Satisfaction 59

Salesforce Marketing Cloud

NOVEMBER 29, 2023

This approach helps companies accelerate sales and grow revenue without adding to their headcount, a move that’s increasingly important during economic uncertainty. Whether you’re launching a channel to scale more efficiently, tap into new markets, or meet customer needs, this guide can help. See how it works What is channel sales?

Enterprise Management 111

Enterprise Management Work Management Advertising Channels Marketing Management 111

Salesforce Marketing Cloud

NOVEMBER 2, 2023

Your employees are no different — they’d just as soon fire up an app than call the internal help desk. Often made available through a web portal or internal portal, ESS usually facilitates common tasks, including updating personal information, accessing employee handbooks, and logging vacation and personal days.

Work Management 59

Work Management Marketing Management Service Knowledge Base 59

Martech

JUNE 2, 2023

Maximizing and minimizing sections of pages will help you and your team find what you’re looking for faster, which means less time spent scrolling. Gender-neutral salutations. Self-service reorder portal. Simplifies the process of placing repeat orders, saving time and effort. Business email address Subscribe Processing.

Business 97

Business Ideal Customer Profiles Trigger Marketing Touchpoints 97

Salesforce Marketing Cloud

JANUARY 23, 2024

Use generative AI to draft knowledge articles, and then put them through your company’s standard review and approval process before publishing. This saves time and helps you keep up with the continuously evolving body of knowledge required to provide quality customer support. Generative AI in the help center. Faster resolution.

Work Management 104

Work Management Customer Satisfaction Knowledge Base FAQ 104

Contify

OCTOBER 21, 2020

According to the user survey, the AI-based custom competitive intelligence platform helped the competitive intelligence company in reducing the time spent on manual tracking of competitors by 30%. The post Contify Helps a Competitive Intelligence Company to Transform the Decision-Making Process for its Client appeared first on Contify.

Process 52

Process Paid Search Agency Companies Aggregators 52

SmartBug Media

JANUARY 30, 2023

With these challenges in mind, HubSpot has launched a number of features to help organizations connect their data, their customers, and their people all in one place. If you don’t have the right people, processes, and tools in place, the task of cleaning up your data becomes more and more time-consuming.

Hubspot 97

Hubspot Class Validation Rules 97

SmartBug Media

JUNE 15, 2023

The HubSpot Content Assistant integrates seamlessly with your HubSpot workflow and harnesses the power of AI to streamline the content creation process for marketing emails. The Content Assistant provides you with real-time, personalized recommendations and actionable insights to help make your email copy the best it can be.

Marketing AI 98

Marketing AI Hubspot Email Marketing Content 98

Heinz Marketing

SEPTEMBER 1, 2023

Account Management Portals: These are everywhere now. To make an impact, a customer-focused account management portal not only provides access to order history, invoices, support tickets, but also incorporates relevant news and resources that help each customer get more out of your product/service.

Marketing Websites 86

Marketing Websites Marketing Automation Services B2B Thought Leadership Customer Satisfaction 86

TrustRadius Marketing

AUGUST 21, 2022

Employee scheduling software automates the process of creating a staffing schedule. They form the backbone of the software and streamline your schedule-building process. Automating and streamlining the scheduling process is the core feature of employee scheduling software. One of these is fun, and one of these is not.

Work Management 94

Work Management Budget Programs Software POS 94

ANNUITAS

OCTOBER 7, 2020

In what could be called in classic early 2000’s style, ‘Customization Gone Wild,’ portals burst onto the scene with options for marketers to create a custom experience for customers or high value prospects. Integrating demand processes to include people, process, content and technology. They would be everywhere.

Account Based Marketing 147

Account Based Marketing ABM Banner Ads Demand Generation 147

Sana Commerce

FEBRUARY 19, 2023

By automatically placing orders, EDI decreases processing costs and order handling time considerably. However, even if most of your orders are processed via EDI, orders from clients without EDI still require a considerable amount of time from your resources. In our experience, companies process over 75% of their orders with EDI.

Cross-Selling 98

Cross-Selling B2B Paid Search Agency B2B Sales 98

SmarkLabs

JUNE 16, 2022

The Legend Power team began looking for a way to help their partners market, sell, and provide service to their clients most effectively. A new web portal would provide a unique opportunity in their market for partners to capitalize on the success of Legend’s technology solutions. Challenges.

Advertising Agencies 52

Advertising Agencies Advertising Channels Work Management Marketing Management 52

Zoominfo

NOVEMBER 17, 2020

Most employees get accounts for email, calendar, messaging app, video app, and HR portals. This helps us better understand how companies adopt technology as they scale. Scaling up brings complexity, and software is procured to simplify work processes, provide actionable analytics, and develop new go-to-market plays.

Enterprise Management 246

Enterprise Management Work Management CMS Development Zoominfo 246

Heinz Marketing

JUNE 28, 2020

In the past few months, our team has taken on some big initiatives to improve our website, SEO, and internal processes. In the process of creating a new strategy, we learned quite a bit about the tool and its functionality. No logging into the online portal necessary. . How can we help you?” Or, hit the “Hi!

Pricing 136

Pricing Price Act-On Consulting 136

Marketing Insider Group

APRIL 6, 2021

Providing real value today and consistently into the future will help you connect with customers on a deeper level. To retain customers, you should publish quality content consistently, create a smooth onboarding process, educate your audience, and focus on making things as convenient as possible for them. This one’s a given.

Top of Funnel 336

Top of Funnel Work Management Marketing Management Content Marketing 336

Rev

MAY 10, 2023

Here are 9 account based marketing tactics to help you maximize ROI and get the most out of your efforts. #1 Doing so will help ensure you create campaigns that resonate with your target audience. 4 Create account-level customer portals Want to make a target account really feel special? How do you do this?

Account Based Marketing 78

Account Based Marketing Ideal Customer Profiles ABM Tactics 78

Square 2 Marketing

MAY 3, 2022

You inherited the company’s HubSpot portals and they’re a mess, or your company recently purchased HubSpot, and you’re concerned it’s quickly becoming a mess. We regularly get requests from companies to help them clean up their HubSpot portals. It’s a very common scenario.

Hubspot 52

Hubspot Practices Best Practices Purchase 52

Sana Commerce

AUGUST 23, 2022

In fact, 77% of B2B portals only allow bank transfers to pay for orders – compared to 7.7% After 1500+ B2B e-commerce portals launched, Sana Commerce is using its knowledge and B2B experience to address the payment pain points that manufacturers, wholesalers and distributors deal with in their e-commerce. of B2C webstores1.

B2B 52

B2B Order Vendors Studies 52

Salesforce Marketing Cloud

JUNE 10, 2022

Before patients purchase from your storefront, log into a portal to view test results, or use your app to book an appointment, they want assurance that their sensitive health information is safe. The more trust you establish with your partner during this process, the more trust you ultimately build with your patients and customers.

eCommerce 96

eCommerce Work Management Allocation Paid Search Agency 96

Salesforce Marketing Cloud

FEBRUARY 22, 2022

We launched Experience Cloud in 2013 to help all builders use low-code tools to rapidly create any kind of digital experience, for any industry, on any device – and connect it to their customer relationship management system (CRM). It often requires more specialized skills than building a digital portal or site.

Multi-Channel 98

Multi-Channel Custom Publishing Mobile Marketing Outreach 98

Martech

APRIL 26, 2023

HubSpot’s new AI content assistant (beta) can help your team quickly create ideas, outlines and drafts for blogs, landing pages, emails and other content without leaving HubSpot or learning a new tool. That process was difficult to maintain and often resulted in emails sent to contacts by mistake.

Knowledge Base 86

Knowledge Base Hubspot Validation Landing Pages 86

Martech

MARCH 21, 2023

In early March, HubSpot announced a new tool that leverages AI functionality within their platform, useful for portal research, market research, writing copy and more. For example, in the sales enterprise version of HubSpot, your portal gains automatic enrollment into sequences and team roles.

Enterprise Management 82

Enterprise Management Lead Scoring Lead Ranking Work Management 82

Salesforce Marketing Cloud

FEBRUARY 6, 2023

If you’re looking for a way to become more efficient and increase your revenue, getting a handle on these field service metrics can help your company thrive. We’ve outlined simple fixes and capabilities that can help you achieve positive field service results and see faster time to value. Unlock the guide 1.

Work Management 98

Work Management Service Customer Satisfaction Efficiency 98

Sprout Social

FEBRUARY 8, 2024

In this guide, we explain the basics of tiered support, along with tips on how to tailor the approach to your social customer care processes. For customers, it streamlines the support process, increasing the likelihood of timely and frustration-free issue resolution. What are customer service tiers?

Work Management 107

Work Management Marketing Management Service Paid Search Agency 107

Martech

DECEMBER 12, 2023

Your company might already be paying for functionality that could help you improve important metrics. Identify areas where the process could be smoother or more efficient. Regular training sessions or workshops can help bridge any knowledge gaps and empower the team to use the software more effectively. In your inbox.

Work Management 120

Work Management Marketing Management Budget Programs Software 120

Sprout Social

FEBRUARY 29, 2024

Each domain benefits from AI’s ability to streamline processes, improve efficiency, and provide actionable insights, making every interaction and decision more meaningful and effective. Today, AI is an umbrella term that includes various subfields, such as machine learning, deep learning and natural language processing.

Marketing AI 120

Marketing AI Lead Ranking Work Management Lead Scoring 120

Sprout Social

JANUARY 10, 2024

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. What is complaint management?

Work Management 105

Work Management Brand Identity Branding Customer Satisfaction 105

EveryoneSocial

SEPTEMBER 2, 2021

First off, here are some things to keep in mind throughout the decision-making process, including while you’re reading this: What are you using the app(s) for? And, perhaps most importantly: Is the platform whose app you’re considering dedicated to both continually improving their product AND helping your organization succeed?

Work Management 98

Work Management Mobile Marketing Budget Programs Marketing Management 98

Martech

MAY 4, 2023

Metric Insights’ BI Concierge is part of the company’s Enterprise BI Portal. InnerAction Media’s StoryMaker uses generative AI to help small businesses write their perfect 30 second pitch – and other important marketing messages – instantly. Business email address Subscribe Processing. Get MarTech! In your inbox.

Marketing AI 104

Marketing AI Marketing Automation Services CAN-SPAM eCommerce 104

SmartBug Media

SEPTEMBER 23, 2020

You may be considering using the e-commerce platform Shopify , integrated with the marketing automation platform HubSpot , to help sell your products and services. Click the button to “Connect App” from your HubSpot portal while you are also logged in and connected to your Shopify account. Processing method. Why choose Shopify?

Work Management 99

Work Management Marketing Management Hubspot Marketing Automation Services 99

Sprout Social

SEPTEMBER 2, 2022

We’ve gathered 32 of the best social media training resources and courses to help keep your growing team up-to-speed and yourself up-to-date. Keeping an eye on your competition helps you evaluate your own social channels and brand. Org-wide social media marketing training. Free social media marketing training and resources.

Social Media 117

Social Media Training Course Resources 117

Hubspot

SEPTEMBER 27, 2023

The subscription management software should automate the billing process, generating invoices based on the subscription terms and sending them to customers. The software should also offer flexible billing options, such as one-time or recurring payments, and integrate with popular payment gateways to securely process customer payments.

Work Management 57

Work Management Budget Programs Churn Rate Allocation 57

Martech

JULY 27, 2023

It combines raw product catalog data with buyers’ behavioral clickstream data across touchpoints — correcting and auto-enriching product attributes to help buyers discover items of interest and improve personalization across the customer journey. Business email address Subscribe Processing. Get MarTech! In your inbox.

Marketing AI 89

Marketing AI Advertising Agencies Enterprise Management Paid Search Agency 89

Salesforce Marketing Cloud

AUGUST 23, 2023

Instead of swimming upstream, here’s how partner relationship management can help you easily hit those elusive sales targets. Partner relationship management (PRM) involves all the tools, processes, and training involved in helping partner businesses successfully sell third-party products. Keep a pulse on partner performance.

Advertising Agencies 52

Advertising Agencies Work Management Marketing Management Top of Funnel 52

Salesforce Marketing Cloud

AUGUST 1, 2023

Explore Now +300 points Module Experience Cloud Basics Our process had three phases: design, planning, and execution. So our design process started at the 10,000-foot level to map out how the business wants to grow and the technical architecture of how to get there. We helped her invest the time to define the right challenges to solve.

Small Business Marketing 52

Small Business Marketing Design Business Work Management 52

Martech

FEBRUARY 18, 2022

As a practice, sales enablement occurs when marketing teams create materials or share information that helps sales teams better convert prospects. However, certain marketing technologies called sales enablement platforms can help marketers to do just that. Read next: The B2B customer journey is set on a digital track.

Digital Asset Management 91

Digital Asset Management Enterprise Management Work Management Marketing AI 91