Remove help network

Paul Gillin

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Why Facebook Isn’t Worried About Ello

Paul Gillin

I haven’t yet tried Ello , the newest social network to aspire to the role of “Facebook killer” (though my request for access is pending), but I know already that it is doomed to fail in that role. The social network wars are over, Facebook won and it’s time to move on. They will be disappointed.

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What Social Media Marketers Should and Shouldn’t Do

Paul Gillin

You don’t need to be active on every social network, but you do need to understand the culture of the ones that matter and you do need to respond to customers when they ask questions or talk about you there. Your principal goal should be to help people solve problems and make smarter decisions. Be helpful and sales will come.

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Constant Contact Colocates with Small Business Customers

Paul Gillin

About 90% of the content the company posts in social networks is intended to help customers succeed in small business marketing. B2B Content Marketing innovation marketing social networks constant contact Small Business Innovation Loft' Less than 10% promotes Constant Contact products.

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The Social CIO: Texas Health Builds a Knowledge Engine

Paul Gillin

Over the last three years, Texas Health has grown its use of a behind-the-firewall social network to more than 3,500 employees (the organization can’t reveal the product’s name because of a non-endorsement policy). The employee-focused social network is changing the way the business operates. Marx unlocked them.

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Security Tips for Social Netizens

Paul Gillin

The difference between the Nigerian princess plea, the PayPal password reset email and other famous online security scams we know and love is that social networks make it appear as if the requests are coming from your friends. social networks Tips Digital Defense security' Also, I received no compensation for this post.

Tips 50
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Industrial Age Thinking Thwarts Potential of Internal Social Nets

Paul Gillin

That story popped into my mind last week as I was participating in a webcast with The Conference Board about internal social networks, their promise and the significant impediments that many organizations face to adopting them.

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IBM’s Beck: Social Business is About Enablement, Not Control

Paul Gillin

A key value of social networks to our daily lives is that they make it easier to find people who can help us get answers and save time, so why not apply those same goals to sales? They hang out where customers hang out, build relationships and help them become part of our family,” he said.