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Tony Zambito

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The New Social Buyer Ecosystem

Tony Zambito

From a B2B market view, the new social buyer ecosystem continues to undergo a rapid evolution.    While the social customer ecosystem in the B2C market space is still legions ahead of B2B, it behooves B2B executives to not fall prey to the false sense that the comparative differences means they have to pay little attention. 

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Are Sales Pitches Dead in the New Buyer Experience Economy?

Tony Zambito

The good old days, for some sales and marketing people, were the days huddling up for the big presentation.  Networking : it is weird to put this word here because it conjures up the old image of networking – as in working the room.  Image by TheeErin via Flickr.   It is getting more expansive than this. . 

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Social Buyerology: Listening to the Social Buyer

Tony Zambito

This is the third installment of my reflection on Social Buyerology.    The first article, Social Buyerology: Understanding Buyers in the Social Age reflected on the need for a new science of examining buyers in the social age.  Social Interaction Listening. Behavioral Listening.