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| Page 1 of 1 | Previous | Next | THE CRAP REPORT AUGUST 30, 2010 Sales Managers, and Why Yours May Need to Move On It takes someone who was made to manage to help people (who need it) sell. Rather than looking to help good people become better, this manager expects them to “find a way on their own. I’m not saying that a good manager holds her people’s hands, but they do help them become better at their craft. have people skills! am good at dealing with people! | THE CRAP REPORT APRIL 5, 2010 Know When To Fold ‘Em I think most of us would always opt for the former, but in the cases where you can’t, for the life of you, figure out why they’re not producing anymore, then it’s time to help them transition on to something else. Ah yes – you know where that line comes from, don’t you? I love it for a couple of reasons, really. How does this relate to teleprospecting, though? We’ve all had them, right? | | | | | | | THE CRAP REPORT JULY 2, 2010 Follow Friday Blog Post, Take Two Regardless of what you want to become, Paul wants to help, and one way he does so is through his blog Paul Castain’s Sales Playbook. Maybe you’re asking yourself, “Self, who should I follow on Twitter? Maybe you’ve asked yourself that and have made your way here, to The CRAP Report. Maybe you’ve followed all of those folks and are looking for more. | THE CRAP REPORT MARCH 17, 2010 Thoughts on the Death of Cold Calling Halligan and Shah have founded a company whose entire mission is to offer software that helps other companies get found. So I feel like there’s been a lot of blogs lately stating that cold calling is or is not dead , and today I read another one. Matt Gethins , from B2B telemarketing firm Professional Prospecting Systems, wrote an article yesterday entitled Cold Calling Dead? | THE CRAP REPORT FEBRUARY 26, 2010 You Can’t Expect to Hear “No” I asked him what was one of the more challenging aspects of working with BDR’s in general, and for him, he said that it’s helping BDR’s out of a rut. He said that when they have a string of dry days (no leads), it’s really tough to help them stay positive. Here’s three ways I see that we can help teleprospectors to stay positive: . Did you ever have a Magic 8-Ball ? | THE CRAP REPORT MARCH 12, 2010 Point – Counterpoint: Using Calendar Invites for Lead Gen To me, using calendar invites for prospecting’s sake is akin to Jim Malone’s strategy to helping Eliot Ness capture Al Capone from The Untouchables. So as I was perusing my TweetDeck the other day, I saw that my buddy, appointment setting guru Mike Damphousse wrote a blog entry last week that I missed (sorry about that pal!) Mike’s article, entitled Appointment Setting: Was I Duped? | | | | | | | | | -
THE CRAP REPORT | WEDNESDAY, FEBRUARY 3, 2010 Keep Your Teleprospectors from Becoming LOST I think there are three ways we can help BDR’s from becoming “lost” on their teleprospecting calls: . Help them to control the conversation. The first way we can help teleprospectors from becoming “lost” on their calls is to ensure they know who they’re calling. Help your BDR’s by nailing down the top two or three titles in an organization who would want to buy your product or service. By understanding exactly who is going to buy your solution or service, you can help your BDR’s to target those titles on their teleprospecting calls. What do you think? MORE >> -
THE CRAP REPORT | WEDNESDAY, FEBRUARY 17, 2010 Top 100 Qualities of a Great Teleprospecting Rep – #91: Creative Thinking They do need some help from their managers on this one, because it should be up to them to make their reps feel important and/or understand the significance of what they do, but for the most part, if you’re going to be a great BDR, you should be a creative thinker. Okay, before you read ANY further, I’m going to spoil this season of LOST for you if you read the following paragraph. I just want to make sure you understand that. Skip the next paragraph and move on to the next one if you don’t want this season to be spoiled. You’d have to get pretty creative, right? You know what? MORE >> -
THE CRAP REPORT | MONDAY, FEBRUARY 1, 2010 How Do You Maintain a High Performing Teleprospector? The way I see it, there are a few ways to help ensure that the folks who are great at qualifying sales opportunities for you to stick around longer: . A couple of things will happen here – one, if that BDR is really good at what they do and the lead flow doesn’t change, you’ll know it may be an issue with the project, and two, if the BDR blows it out, then you know the rep that was first on the project may need more help than you thought. Now, I’m not really much of a racing fan, car, horse or otherwise. Even for a flat tire, they’re so fast at changing them! What do you think? MORE >> -
THE CRAP REPORT | TUESDAY, JANUARY 19, 2010 How Do Your Prospects Want to be, well, Prospected? So, while I’ll leave it to the Marketing and Sales experts to help you align those departments with your future customers, I do see three ways that your teleprospecting teams can do all they can to quicken their aspect of the buying process. Help your prospects talk by crafting better qualification questions so your BDR’s can spend more time listening. I think if you want to really make an impact on your prospective clients, your BDR’s should start sending relevant collateral with no other motive behind it besides being helpful. Think about your prospects for a minute. MORE >> -
THE CRAP REPORT | MONDAY, JANUARY 18, 2010 Top 100 Qualities of a Great Teleprospecting Rep – #80: Inventive Who better to help you tweak and reshape their call scripts than a great BDR. Okay, if you’ve got a stick of gum, a paper clip, three pennies, a ball made of rubber bands, and an acorn who are you? A lot of folks may say that you’re the contents of the front pocket of a seven year old boy, but they would be wrong. Actually, the real answer is a flame thrower if you’re in the hands of one Angus MacGyver – yes, THE MacGyver. You remember him, right? Like I said, the guy could make a tank out of a broken baby-stroller and a coat rack. Now, the fact that the guy was inventive? MORE >>
- Greasing Marketing and Sales THE CRAP REPORT | FRIDAY, FEBRUARY 12, 2010
- Round Two… THE CRAP REPORT | THURSDAY, JANUARY 28, 2010
- Proper Preparation Precedes Proper Performance THE CRAP REPORT | WEDNESDAY, AUGUST 5, 2009
- The Other Half of an Admin’s Title: Assistant THE CRAP REPORT | WEDNESDAY, AUGUST 12, 2009
- Proper Preparation Precedes Proper Performance THE CRAP REPORT | WEDNESDAY, AUGUST 5, 2009
- The Other Half of an Admin’s Title: Assistant THE CRAP REPORT | WEDNESDAY, AUGUST 12, 2009
- Before You Build an In-House Teleprospecting Team THE CRAP REPORT | WEDNESDAY, JANUARY 13, 2010
- Teleprospecting Lessons from Guns N’ Roses THE CRAP REPORT | WEDNESDAY, JANUARY 20, 2010
- So You’ve Got Your Own Teleprospecting Team THE CRAP REPORT | THURSDAY, JANUARY 21, 2010
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