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| Page 1 of 1 | Previous | Next | INSIGHTIQ BLOG APRIL 30, 2012 Use analytics for good, not evil. Sure, customer data can be mined sixteen ways to Sunday to deliver rich insights that predict what people will buy and when, thus helping marketers deliver relevant, timely offers that grow customer value. Make sure that your customers understand and relate to your brand ethos; it will help you drive the value exchange. Finished with the piece? That's what Target did quite well. | INSIGHTIQ BLOG JUNE 7, 2012 Data Privacy and Personal IDentity Management (PIDM) Google dashboard seems like a pretty good example of this as well, but I have not seen many other good examples of ways in which marketers help consumers understand what personal information is being used and how it is used. Can It’s becoming more and more apparent to consumers when their behavior and personal information is being used. Can you identify any other good examples | | | | | | | INSIGHTIQ BLOG MAY 7, 2012 Creating Your Marketing Technology Roadmap Establishing degrees of certainty helps you communicate a plan that is intended to change; a directional plan that also evolves with your business. If you didn’t attend the Forrester Customer Intelligence Forum held in Los Angeles on April 18 th and 19 th , you missed a great chance to hear William Band define the marketing technology roadmap. | INSIGHTIQ BLOG MARCH 27, 2012 When it Comes to Customer Experience, the Little Things are the Big Thing Flight attendants who collect many of the Above and Beyond cards are recognized and rewarded by the airline on a regular basis - reinforcing the behavior and also helping them identify their best performers - through the eyes of their best customers. . A keen attention to detail is the hallmark of great service companies. am on the top tier of US Airways' frequent flier program. | INSIGHTIQ BLOG JANUARY 25, 2013 Content Creation: How to Write When You Don't Want To Dividing up the work and making up a schedule can be helpful. And if you get distracted easily, exiting your email program, turning the sound off on your phone, and logging off Facebook can help get the writing going. Ask for Help. If you’re really stuck and just can’t get yourself to do it—ask for help! Communicating is a major part of your daily life. So there it is. | INSIGHTIQ BLOG NOVEMBER 3, 2011 Embracing Digital Customer Interaction You will have to think more holistically about the kinds of measures that best help you to understand the depth of engagement with your customers and how well you are investing to deliver your messages and products to them. We therefore recommend a very careful evaluation of your requirements - whether you do it yourself or with the help of a third party - to make sure you make wise investments which not only make financial sense but which deliver the automation you will need. The vision will guide and sustain you through all of the changes you will need to make along the way. | | | | | | | | | -
INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012 Four Steps to Defend Against Audience Commoditization Use of third parties to help validate the distinctiveness of these segments can build market credibility. At a minimum, its inclusion can help defend on the commoditization front and help with CPM erosion. The steps I’ve outlined above can help publishers defend against this threat. . As my colleague Roman Lenzen pointed out in his recent blog ( link to blog here ) DMPs have to continue to evolve to meet the ever changing needs of advertisers and publishers. What do I mean by audience commoditization in this case? So what should an online publisher do? MORE >> -
INSIGHTIQ BLOG | THURSDAY, SEPTEMBER 15, 2011 3 Steps to Building a Strong Mobile Commerce Foundation But with Google reporting that 79% of consumers now say they use a smartphone to help with shopping 2 , the mobile space has become a tremendous customer influencer that can no longer be ignored. But carefully constructed mobile sites can help combat all of these consumer concerns, streamlining the user experience, optimally displaying products on mobile devices, and executing faster. Although mobile commerce is expected to reach some $31 billion by 2016, at a compounded annual growth rate of 39% 1 , the channel remains a huge missed opportunity for most brands. Endnotes. MORE >> -
INSIGHTIQ BLOG | TUESDAY, AUGUST 16, 2011 Direct Mail Darwinism: Surviving in the Digital Age In general terms, these systems help a business support marketing operations by providing solutions that span from budgets, to content management, to deployment, and through to analytics. If history is to be trusted, in 1748, a middle-aged Benjamin Franklin scribed a maxim that today is seemingly as elemental as his discovery of electricity. In his Advice to a Young Tradesman, Franklin wrote, “Remember that time is money.” With the current economic climate, who can question this wisdom? The one function that has been, for the most part, immune to this trend is marketing. MORE >> -
INSIGHTIQ BLOG | MONDAY, AUGUST 22, 2011 3 Ways to Stave Off Digital Copycats The ensuing marketing success not only helped the startup’s international blowout, but created real barriers for entry to any incoming contenders. One of the great beauties of digital innovation is how quickly and economically an idea can go into production. Whether a large corporation is seeking a digital renovation or a group of entrepreneurs is vying to launch the next million-dollar online startup, the time and investment involved is marginal compared to what they would have been in the brick and mortar world of the past. Here are 3 ways how: Truly leverage first-mover advantage. MORE >> -
INSIGHTIQ BLOG | THURSDAY, MARCH 29, 2012 Top Trends in Customer Intelligence - a Webinar Featuring Fatemeh Khatibloo In particular, these individuals are tasked with helping their organizations adapt to the age of the consumer by providing better consumer insight and interaction and navigating the muddy waters of data privacy and security. Quaero built a framework to help CI professionals assess their Customer Intelligence maturity across six key dimensions - strategy, process, organization, technology, data, measurement - to determine where they have gaps and areas of focus. You're more than welcome to view the replay. Exabytes.as in 18 zeros. That's where the Six Dimensions come in. MORE >>
- Three Missed Marketing Opportunities for Mortgage Lenders INSIGHTIQ BLOG | WEDNESDAY, JANUARY 26, 2011
- Digital Data Management Platforms: Great Idea but Continued Evolution is Needed! INSIGHTIQ BLOG | TUESDAY, APRIL 3, 2012
- Reporting from Forrester's Marketing Forum INSIGHTIQ BLOG | FRIDAY, MAY 27, 2011
- Adult Snow Day: Considerations for Working During a Mega-Storm INSIGHTIQ BLOG | FRIDAY, FEBRUARY 8, 2013
- The Value of Data Artists INSIGHTIQ BLOG | WEDNESDAY, JULY 11, 2012
- Measuring Customer Engagement in a Matter of Minutes INSIGHTIQ BLOG | THURSDAY, APRIL 11, 2013
- More than TV: Reflections from the Cable Show - Part 2 INSIGHTIQ BLOG | FRIDAY, MAY 25, 2012
- ACE Survey Review, Part II: Key Findings INSIGHTIQ BLOG | FRIDAY, NOVEMBER 9, 2012
- Does Mom Have the Hardest Job or Does P&G – Maybe We All Need Some Augmented Reality? INSIGHTIQ BLOG | TUESDAY, AUGUST 14, 2012
- Response Attribution: Not everything That Counts Can Be Counted…Or Can It? INSIGHTIQ BLOG | TUESDAY, MAY 14, 2013
- Upcoming Webinar - Top Trends in Customer Intelligence INSIGHTIQ BLOG | THURSDAY, FEBRUARY 9, 2012
- Customer Value Management - ValueWatcher INSIGHTIQ BLOG | FRIDAY, JULY 8, 2011
- The clock is ticking on net tracking INSIGHTIQ BLOG | THURSDAY, APRIL 14, 2011
- Damage Control: The Marketing Metric You Forgot About INSIGHTIQ BLOG | WEDNESDAY, MAY 9, 2012
- 2012 Super Bowl Ads that Nailed Customer Engagement INSIGHTIQ BLOG | THURSDAY, FEBRUARY 16, 2012
- Using the Survey to Build Customer Engagement in Neolane INSIGHTIQ BLOG | WEDNESDAY, JANUARY 25, 2012
- SOPA, PIPA, and the Future of Media on the Internet INSIGHTIQ BLOG | WEDNESDAY, JANUARY 18, 2012
- Are Facebook "Likes" a Good Metric? Or a Metric at All? INSIGHTIQ BLOG | FRIDAY, OCTOBER 7, 2011
- Analytics at Work in the Ever-changing World of TV INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012
- Prioritization INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012
- 5 Ways to Use Pinterest for Your Business INSIGHTIQ BLOG | FRIDAY, SEPTEMBER 21, 2012
- Thoughts from the Cable Show: Consumers were front & center INSIGHTIQ BLOG | TUESDAY, MAY 29, 2012
- Why United Failed and JetBlue Won: A Tale of Two Customer Experiences INSIGHTIQ BLOG | MONDAY, AUGUST 27, 2012
- More than TV: Reflections from NCTA - Part 1 INSIGHTIQ BLOG | WEDNESDAY, MAY 23, 2012
- Forrester Forum + CI Readiness = Comfortable Shoes? INSIGHTIQ BLOG | THURSDAY, APRIL 12, 2012
- Are You Ready to be a Marketing Apiary? INSIGHTIQ BLOG | THURSDAY, MARCH 22, 2012
- Increasing Marketing Complexity Demands Smart Outsourcing INSIGHTIQ BLOG | WEDNESDAY, MARCH 23, 2011
- Using Customer Insights to Drive Customer Value INSIGHTIQ BLOG | FRIDAY, JULY 29, 2011
- Customer Analytics, Hype or Reality? INSIGHTIQ BLOG | WEDNESDAY, NOVEMBER 30, 2011
- Are Communication Service Providers Really Ready for the Future? INSIGHTIQ BLOG | TUESDAY, AUGUST 30, 2011
- Building Your Data Foundation, Part I INSIGHTIQ BLOG | THURSDAY, FEBRUARY 17, 2011
- Agile thinking will help marketers be more flexible - Blog - Quaero INSIGHTIQ BLOG | THURSDAY, SEPTEMBER 2, 2010
- A Marketing Reflection: Quaero's 2011 Webinar Recap INSIGHTIQ BLOG | THURSDAY, DECEMBER 22, 2011
- B2B Sales and Marketing Alignment: Steps to Getting There INSIGHTIQ BLOG | MONDAY, MAY 2, 2011
- Analytics and the Ever-changing World of TV INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012
- 3 Ingredients for Innovation: Story of the Barcode INSIGHTIQ BLOG | FRIDAY, MARCH 15, 2013
- 5 Ways to Increase Your Productivity INSIGHTIQ BLOG | TUESDAY, JUNE 12, 2012
- Choosing the Right Social Media Platform INSIGHTIQ BLOG | THURSDAY, JUNE 7, 2012
- ACE Survey Review, Part I - Driving Customer Engagement INSIGHTIQ BLOG | TUESDAY, OCTOBER 23, 2012
- Customer Data Management with "Big Data" - Part II INSIGHTIQ BLOG | TUESDAY, JUNE 26, 2012
- Thoughts From the Cable Show: Consumers Are Front & Center INSIGHTIQ BLOG | WEDNESDAY, MAY 30, 2012
- Social Network Analysis of “Big Data” to Improve Marketing Performance INSIGHTIQ BLOG | THURSDAY, JULY 5, 2012
- More than TV: Reflections from the Cable Show - Part 1 INSIGHTIQ BLOG | WEDNESDAY, MAY 23, 2012
- When to Use Hadoop Instead of a Relational Database Management System (RDBMS) INSIGHTIQ BLOG | THURSDAY, JANUARY 10, 2013
- Can I Take Your Order Please? INSIGHTIQ BLOG | FRIDAY, MARCH 2, 2012
- Cool or Critical? A Reflection on the Forrester ML & CI Forums INSIGHTIQ BLOG | WEDNESDAY, APRIL 25, 2012
- Imperative to Properly Train Temporary Holiday Staff INSIGHTIQ BLOG | MONDAY, JANUARY 17, 2011
- Forrester's Marketing Leadership & Customer Intelligence Forums 2012 - Stop By and Say Hello! INSIGHTIQ BLOG | MONDAY, APRIL 16, 2012
- Analytics: 2011 in Review and 2012 Predictions INSIGHTIQ BLOG | MONDAY, JANUARY 2, 2012
- Building the Data Foundation, A Brief Interlude – Master Data Management INSIGHTIQ BLOG | MONDAY, FEBRUARY 28, 2011
- 5 Steps to Planning Successful Infrastructure: MSPs & Beyond INSIGHTIQ BLOG | TUESDAY, FEBRUARY 14, 2012
- Customer Analytics > Optimizing Your Collection Efforts Part 3 INSIGHTIQ BLOG | TUESDAY, OCTOBER 25, 2011
- Playing the Customer Card INSIGHTIQ BLOG | MONDAY, JANUARY 3, 2011
- B2B Marketers: Use your marketing automation carefully INSIGHTIQ BLOG | MONDAY, APRIL 2, 2012
- Today Show Fail, Part II - Getting it Right INSIGHTIQ BLOG | THURSDAY, JANUARY 6, 2011
- Online Analytics in Action: Footprints in the dark INSIGHTIQ BLOG | WEDNESDAY, NOVEMBER 17, 2010
- Avoiding Meeting Collision: Best Practices to Avoid Cross-Chatter INSIGHTIQ BLOG | FRIDAY, MAY 3, 2013
- There's Gold in Them Mountains, No Seriously, and You'll Find it Using Text Mining! INSIGHTIQ BLOG | TUESDAY, APRIL 9, 2013
- Blazing the Digital Big Data Analytics Divide: Is the Federal Government really helping? INSIGHTIQ BLOG | FRIDAY, FEBRUARY 22, 2013
- Data Quality, Still Bigger Than Big Data INSIGHTIQ BLOG | FRIDAY, DECEMBER 14, 2012
- Teaching Old Dogs New Tricks: Hadoop INSIGHTIQ BLOG | THURSDAY, DECEMBER 6, 2012
- ACE Survey Review, Part III: Recommendations INSIGHTIQ BLOG | TUESDAY, DECEMBER 4, 2012
- Getting Started With Big Data Solutions INSIGHTIQ BLOG | THURSDAY, NOVEMBER 29, 2012
- Designing Effective KPI Dashboards - Part 3: Level-Set Questions for Action Plan Development INSIGHTIQ BLOG | MONDAY, NOVEMBER 19, 2012
- 9 Anxiety Reducing Tips for Marketers - Or Your Teenage Daughter INSIGHTIQ BLOG | THURSDAY, SEPTEMBER 6, 2012
- A Marketing Reflection: Quaero's 2011 Webinar Recap INSIGHTIQ BLOG | THURSDAY, DECEMBER 22, 2011
- Analytics: 2011 in Review and 2012 Predictions INSIGHTIQ BLOG | MONDAY, JANUARY 2, 2012
- SOPA, PIPA, and the Future of Media on the Internet INSIGHTIQ BLOG | WEDNESDAY, JANUARY 18, 2012
- Using the Survey to Build Customer Engagement in Neolane INSIGHTIQ BLOG | WEDNESDAY, JANUARY 25, 2012
- Upcoming Webinar - Top Trends in Customer Intelligence INSIGHTIQ BLOG | THURSDAY, FEBRUARY 9, 2012
- 5 Steps to Planning Successful Infrastructure: MSPs & Beyond INSIGHTIQ BLOG | TUESDAY, FEBRUARY 14, 2012
- 2012 Super Bowl Ads that Nailed Customer Engagement INSIGHTIQ BLOG | THURSDAY, FEBRUARY 16, 2012
- Rumors of My Departure are Greatly Exaggerated! INSIGHTIQ BLOG | TUESDAY, MARCH 13, 2012
- When it Comes to Customer Experience, the Little Things are the Big Thing INSIGHTIQ BLOG | TUESDAY, MARCH 27, 2012
- Top Trends in Customer Intelligence - a Webinar Featuring Fatemeh Khatibloo INSIGHTIQ BLOG | THURSDAY, MARCH 29, 2012
- Digital Data Management Platforms: Great Idea but Continued Evolution is Needed! INSIGHTIQ BLOG | TUESDAY, APRIL 3, 2012
- Data Privacy and PIDM INSIGHTIQ BLOG | TUESDAY, APRIL 3, 2012
- Forrester Forum + CI Readiness = Comfortable Shoes? INSIGHTIQ BLOG | THURSDAY, APRIL 12, 2012
- Forrester's Marketing Leadership & Customer Intelligence Forums 2012 - Stop By and Say Hello! INSIGHTIQ BLOG | MONDAY, APRIL 16, 2012
- Rumors of My Departure are Greatly Exaggerated! INSIGHTIQ BLOG | TUESDAY, MARCH 13, 2012
- Unica Campaign: How to Handle Errors Before Sending Lists to Vendors INSIGHTIQ BLOG | TUESDAY, SEPTEMBER 6, 2011
- Increasing Marketing Complexity Demands Smart Outsourcing INSIGHTIQ BLOG | WEDNESDAY, MARCH 23, 2011
- The clock is ticking on net tracking INSIGHTIQ BLOG | THURSDAY, APRIL 14, 2011
- B2B Sales and Marketing Alignment: Steps to Getting There INSIGHTIQ BLOG | MONDAY, MAY 2, 2011
- Reporting from Forrester's Marketing Forum INSIGHTIQ BLOG | FRIDAY, MAY 27, 2011
- Customer Value Management - ValueWatcher INSIGHTIQ BLOG | FRIDAY, JULY 8, 2011
- Using Customer Insights to Drive Customer Value INSIGHTIQ BLOG | FRIDAY, JULY 29, 2011
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