Remove government

Paul Gillin

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IDC: US Tech Firms Underestimate Emerging Market Opportunity

Paul Gillin

Outdated perceptions about emerging markets blind North American technology companies to the substantial IT investments being made there, according to a top International Data Corp. Misperception: Emerging markets are extremely cost-sensitive. Misperception: The principal appeal of emerging markets is growth. researcher.

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Social Marketing Wisdom from the Insurance Industry – Really

Paul Gillin

This morning’s audience of about 100 social media practitioners truly believe in the value of new platforms to reach their customers, although they have understandable concerns about the many regulations that govern what they can say. His advice to social media marketers: “Think big. “It was a huge win for them. “.

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Attack of the Customers Press Release

Paul Gillin

New Book Explores Recent Epidemic Of Online Customer Assaults on Businesses. ‘Attack of the Customers’ Helps Marketers and Business Owners Manage and Prevent Reputation Threats Carried on Blogs and Social Networks. Links and tweets are appreciated, but Amazon reviews will get you undying devotion. About The Authors.

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How to Summarize Content for a Business Audience

Paul Gillin

The decline shows the job market continues to strengthen. The July figures are typically volatile as the government has a difficult time adjusting for seasonal layoffs in the auto industry. B2B Content Marketing marketing Tips Big Data Executive summary Inverted pyramid' Here’s a typical example from an Aug.

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My New Book, ‘Attack of the Customers,’ is now available

Paul Gillin

One reason customer attacks have become so numerous in recent years is because businesses and government agencies have historically had such miserable customer service. Social networks are also sufficiently mature that good word-of-mouth can potentially replace traditional marketing. Farming Out Customer Care.

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What a Hotel Manager Taught Me About the Future of Business

Paul Gillin

None is very appealing, but a customer-driven market doesn’t permit the luxury of spending your way out of trouble. Conversely, the owner of the Best Western Premier Marlemont can cut the advertising and direct mail budget because customers are doing a better job of promoting the hotel than any marketing could do.

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Attack of the Customers: The Pampers Dry Max Crisis

Paul Gillin

The practice is called slipstreaming, and it’s common in high-volume consumer packaged goods markets that manufacture products by the millions at facilities around the world. During that time you’ve got a mix of the old and new product on the market.” Even absolution from the government watchdog hasn’t convinced critics.