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How to drive word of mouth | Nilan Peiris (CPO of Wise)

Lenny's Newsletter

In today’s episode, we discuss: • Tactical advice on driving word of mouth (WOM) • Strategies for measuring WOM • How NPS surveys helped Wise determine their growth and product strategy • How Wise incentivizes teams to do the hard things • The small change that generated a 3x increase in referrals • How Wise (..)

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Word of Mouth Has Gone Digital

Go Beyond SEO

Word of mouth (WoM) has gone digital. It’s called Google reviews. And if you’re not prioritizing Google reviews , you’re setting yourself up to fail. 3 Ways Google Reviews Affect Your Business. Online reviews are the closest thing we have to WoM in the digital realm, and they absolutely matter for your business.

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Word of Mouth Marketing: The Original Employee Advocacy

EveryoneSocial

Below are brief explanations of how employee advocacy enables various aspects of your business that already depend upon WOM interaction. But I’d wager most of our careers began, and are perpetuated through none other than WOM-magic (I guess we can add the second-M back in again). Hiring with Employee Advocacy & Word-of-Mouth.

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Influencer Marketing Strategy: 4 Influencer Outreach Steps

Markempa

Proactively building relationships with influencers and industry experts is a powerful way to generate demand and leads, and positive word of mouth (WOM). Influencers feel the pulse of the marketplace, and you can learn how you’re perceived and what messaging works in the market by talking to people who live and breathe within each space.

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Lead Generation via Influencers and Experts in 4 Steps

markempa

Tweet Proactively building relationships with influencers and industry experts and is a powerful way to generate leads and positive word of mouth (WOM). Influencers feel the pulse in the marketplace, and you can learn how you’re perceived and what messaging works in the market by talking to people who live and breathe within each space.

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Viral Marketing Techniques to Get People Talking About Your Brand

Spiralytics

Word of Mouth Marketing WOM marketing relies on the spread of information through word of mouth rather than traditional forms of advertising. What type of content works best for each platform? This strategy is free, authentic, and relatable, making it more trustworthy and less intrusive. Ask yourself: What are your goals?

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Word of mouth marketing: how to drive conversations and sales at the same time

Sprout Social

Although word of mouth marketing is a form of advertising, keep in mind that WOM doesn’t represent an ad or ads. Either on-site, social media, Google or third-party review aggregators. See how that works? Review aggregation sites are crucial for software brands, as is Google search. Far from it, actually.