Chris Koch

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Why Lead Management Automation Really Matters

Chris Koch

And that is a huge change in the buying process. ITSMA’s annual survey of IT buyers found that this year, for the first time, a majority of buyers in the US—and 75% when you include other countries—are using social media in the purchasing process—especially the younger ones. Buyers are removing salespeople from the buying process.

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Where is your mobile marketing center of gravity?

Chris Koch

According to a recent survey by ABI Research, 28% of respondents said that they access web sites from their phones at least once per day —up 75% in a year. CSC has been building the complex software that runs the processes of big insurance companies for decades—a kind of ERP for insurance. Good mobile apps start somewhere else.

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Six factors driving B2B social media marketing adoption

Chris Koch

So I’ve assembled some research, from both ITSMA and other sources that examines the case for social media. For example, a Forbes/Google survey of 354 top executives found that more than 50% of executives under 40 maintain a work-related blog, Twitter their thoughts, and visit online social networks frequently. Customer factors.