Biznology

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SearchChat Podcast: Personalization–Meeting Customers in the Moment

Biznology

Personalization: why do it? Personalization needs to benefit the customer experience and drive your business. Meanwhile Google introduced Stadia , a gaming platform that will allow them to pull data in and increase personalized experiences. 23:20 Google is getting into gaming. Personalization: why do it?

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Does your AI need a personality?

Biznology

If you are Amazon with Alexa, clearly your AI needs a personality–Alexa wants to be your helpful friend. But does your business AI need a personality? I think Google has the right approach. The post Does your AI need a personality? You talk to her. She talks back. No problem. IBM wants you to love Watson.

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SearchChat: Can You Personalize Without Creepy Data?

Biznology

Behavioral personalization” means personalization but without all the creepy data. Instead, it’s personalization that customers are asking for. Google’s policy is to get right up to the creepy line without crossing it. 11m 05s Behavioral personalization. Spotify Stitcher Radio Google Play iTunes.

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On the limits of personalization

Biznology

The Holy Grail of digital marketing is personalization: being able to serve the most relevant content to particular users at a particular time to help them progress on their buyer journeys. A lot of executives we talk to put personalization at the top of their priorities without considering all the implications of the decision.

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What Will Your Personal AI Look Like?

Biznology

All of which is fine and dandy, but it still begs the question: When can I bring home my own personal AI? The tech giants—Amazon, Apple, Google, Facebook, Microsoft—are pouring billions into AI research and coming out with smart products that are slowly taking over the home and evolving into something … short of true AIs. Smart robots.

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Facebook ads vs Google adwords: 7 key criteria to decide

Biznology

Google and Facebook accounted for almost 100% of all the growth in U.S. Google and Facebook are predicted to make $106 billion from advertising this year—almost half the world’s digital ad spend. These facts state that if you do any digital advertising, you likely to be using Facebook ads or Google AdWords. billion. (

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Your online reputation abhors a vacuum in Google search

Biznology

Before you embark on a costly campaign to repair your first two pages of Google search results after you, your company, your brand, or your product have been slandered or besmirched online, understand that it’s a life sentence. This results in not just a vacuum—which Google abhors—but in a black hole. Cygnus X-1.

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