Paul Gillin

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How Will Computers Serve Us in 2020?

Paul Gillin

Panelists: Alfred Spector, Google; Rodney Brooks, MIT, Heartland Robotics, David Ferrucci,IBM. Alfred Spector, Google. Google search results don’t have to be 100% accurate, so it can focus on a bigger problem set. Ferrucci : Watson was learning over heuristic information. Google cars are an example of that.

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My Favorite Productivity Apps – Part One

Paul Gillin

Google Office – Despite Gmail’s erratic performance, the flexibility of web-based mail can’t be beat. Google continually innovates on this platform. One of my favorite new features is the ability to create a Google document directly from an e-mail. Even at the higher price, it’s a good value.

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8 Data Points about the Importance of Customer Experience

Paul Gillin

I was asked to prepare some background information on the importance of delivering a positive customer experience, and I thought I would share some of the research with you. The world’s two most valuable brands – Apple and Google – are considered world-class.

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I’ve Been Writing A Lot Lately, Just Not Here

Paul Gillin

What could possibly unseat Google as the king of the Web? Earned media is more valuable because people volunteer to share your information. Here’s a round up of what I’ve been scribbling about elsewhere of later. Social is the Future of Search (Profitecture Blog). Photo credit: Scott Beale).

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15 Tips for Getting the Most From LinkedIn Groups

Paul Gillin

They are: Headline – Keep it brief and use it to communicate basic information or arouse interest. Add more details - Provide background and explanatory information. Tell people why you think this information is important. You can also use Google URL Builder. There Are Three Parts Of Any LinkedIn Post. Use Them All.

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Cool & Useful Sites for the Holidays

Paul Gillin

Google+ Hangouts. The site suggests an array of thoughtful gifts based on information you provide about the recipient – everything from age and relationship status to how often the cook and their level of neatness. Wantful.com. HipMunk.com.

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Weinberger Wisdom

Paul Gillin

Google is about scale. That’s unsettling, because Facebook is to the social Web what Google is to the Web. For example, on Wikipedia you can always find out why an item of information is there. It’s not clear where we will get that kind of information in the future. The only difference with Web 2.0

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