Chris Koch

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Why Lead Management Automation Really Matters

Chris Koch

Indeed, research by Forbes and Google found that 80% of C-level executives perform at least three web searches per day. Yet buyers are hungrier than ever for this kind of information and insight. They want to become as informed as possible about current trends and their buying options before they ever speak to a salesperson.

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We’re missing the real social media revolution

Chris Koch

Social media tools are imperfect for informing people. Twitter is literally an endless stream of information, much of it repetitive. The tools are imperfect for informing us. It sounds crazy, but at some point (if not already) many people are getting most of their information through these social media channels.

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Where is your mobile marketing center of gravity?

Chris Koch

Dragon has been perfecting its voice-to-text abilities for decades through its PC software and MapQuest (I still prefer it to the Google Maps gorilla) has been honing its route guidance for many years. One possibility is to use location at your events so that attendees can find each other or share schedules and information. Continuity.

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Why the volume and quality of interactions with customers has to pass for social media ROI

Chris Koch

The only effective argument I’ve heard recently is that we embed calls to action in social media that drive readers to a landing page where we capture their information and start nurturing them as leads. In Google analytics , you can drill down by country—even by city—to see where your traffic comes from. You read the post, you leave.

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Why salespeople should sell ideas: an FAQ

Chris Koch

A (fairly old) study by Forbes and Google found that 80% of C-level executives perform at least three web searches per day. But I don’t have access to that kind of information. Idea selling isn’t a replacement for any current selling skills. It is an additional tool. But why are ideas so important now? That was in 2009.

FAQ 100
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6 lessons on how NOT to market to customers

Chris Koch

Thank goodness for Google—the day prior I found that he got five-stars on a health review site! Then, the day after surgery, the nurse informed me that I was being moved to be “with my own kind” over in orthopedics. But this guy still isn’t the surgeon. He’s a colleague. Then, as you are lying on a bed outside the O.R. I was in heaven.

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Six factors driving B2B social media marketing adoption

Chris Koch

For example, a Forbes/Google survey of 354 top executives found that more than 50% of executives under 40 maintain a work-related blog, Twitter their thoughts, and visit online social networks frequently. The pool of information they are sifting through contains an increasing amount of social media content. The trade press is dying.