Customer Experience Matrix
JUNE 2, 2009
Treehouse Interactive just introduced a “talk it up” feature that embeds “share this” buttons in Treehouse-generated Web pages and emails. InsideView is already integrated with major CRM vendors and with the Marketbright demand generation system. Tags: demand generation marketing automation social media automated dialog.
Customer Experience Matrix
MARCH 12, 2010
Highlighting these shows that social networks, Twitter, message boards and Wikis are appropriate options. But let’s assume it’s a small company, with limited media reach and funding, and that it also lacks technology and experience for social networks and Wikis. Tune into the Webinar for more details.
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Customer Experience Matrix
MAY 14, 2014
Some sort of self-generating wiki might work. I still think that’s the best approach although the details of how to make it happen are far from clear. Or a group effort at a conference might be more efficient and perhaps more fun as well. Hackathon, anyone?
Customer Experience Matrix
AUGUST 11, 2010
But Day fills out its line by adding enterprise-class content management, digital asset management and social (blog, Wiki, etc.) In fact, the fit is so obvious that it doesn’t seem to have generated much comment, at least among the marketing gurus I read. publishing. But the significance to marketers may be greater than they think.
Customer Experience Matrix
SEPTEMBER 16, 2010
Those of you familiar with the Raab Guide to Demand Generation Systems know it already contains very detailed information on major vendors ( Aprimo , Eloqua , Genius.com , Manticore Technology , Marketbright , Marketo , Neolane and Silverpop ). If this really takes off, perhaps the list can be maintained in a communal form such as a Wiki.
Customer Experience Matrix
JULY 16, 2009
message boards/forums (such as LinkedIn discussions), wikis (such as Wikipedia ), video and photo sharing sites ( Flickr , YouTube ), and some mainstream media blogs ( The New York Times , Wall Street Journa l). Sources include blogs, social networks (publicly-accessible sections of Facebook, MySpace , etc.),
Customer Experience Matrix
DECEMBER 13, 2008
To provide a meaningful and consistent comparison of usability across demand generation vendors, you could: 1. Then generate reports for the tasks in those scenarios, showing the (a) tasks completed (b) time required (c) workload on different users and (d) error rates. This is another labor-intensive process.
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