Customer Experience Matrix

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Software Review: BigID for Privacy Data Discovery

Customer Experience Matrix

Policy application is often limited to assessing data requests that are executed in other systems but it sometimes includes actions such as generating lists for marketing campaigns. Marketers may be heavily involved here but more as system users than system managers.

Privacy 180
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More Blathering About Demand Generation Software

Customer Experience Matrix

But I recently spoke with on-demand business intelligence vendor LucidEra , who also said they had found that demand generation systems could not integrate such information. They even cited one demand generation vendor that had turned to them for help. (In Perhaps I'm missed some limit on exactly what kind of data they can bring back.

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Genoo and Act-On Software Add Social Marketing Features

Customer Experience Matrix

Summary: Two low-cost demand generation systems, Genoo and Act-On Software, have added unusually advanced social marketing features. Genoo , which offers a solid demand generation system for a rock-bottom $199/month, has placed a particular focus on capturing contact information from social interactions.

Act-On 120
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Day Software Acquisition Adds Some Marketing Features to Adobe, But Gaps Remain

Customer Experience Matrix

Summary: Adobe added Web content management, digital asset management and social media features to its arsenal when it purchased Day Software last month. Last month, Adobe announced their $240 million acquisition of Web content management vendor Day Software. But it still lacks key pieces of a complete marketing solution. publishing.

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Marketbright's Campaign Flows Work Well for Serena Software

Customer Experience Matrix

Summary: Serena Software is pleased with Marketbright's Visio-style interface for complex campaigns. The real work is in designing the campaigns, not setting them up in the software. Second of three posts on demand generation interfaces.) Todd felt the campaign flows were “as easy as Visio”.

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Demand Generation Overview

Customer Experience Matrix

in my last post, I've been furiously writing articles to explain demand generation for the new Guide Web site. I just finished #2, the not-very-creatively titled "Introduction to Demand Generation Systems" and posted it there. Tags: marketing automation lead management software selection demand generation.

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Next-Generation Marketing Automation Systems Target Small Business

Customer Experience Matrix

Looking beyond technology, the vendor provides access to a 15 million name email database, a telephone lead generation team, and other services that can supplement or even replace an in-house marketing department. System pricing starts at $99 per month for up to 1,000 contacts; a system with 15,000 contacts costs $499 per month.