Biznology

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Social software adoption: Riding the hype curve

Biznology

Technologists working with innovation are very familiar with Gartner’s hype cycle framework and its most known artifact, the hype curve: Gartner Research’s Hype Cycle diagram (Photo credit: Wikipedia). And when will such claims pay off, if at all?

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The Internet of Things (IoT): when everything is “a thing”

Biznology

Gartner and others project that the Internet of Things (IoT) will have close to 30 billion devices interconnected in 5 years. Each thing is uniquely identifiable through its embedded computing system but is able to interoperate within the existing Internet infrastructure. (…) According to Gartner, Inc. (a

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Digital Transformation: Digital Darwinism or survival of the nimblest?

Biznology

As Digital Transformation continues its buzzword journey through the Gartner hype cycle – hopefully toward the plateau of productivity stage – a fairly large number of other smaller – but equally puzzling – companion new jargon will be created. source: Wikipedia ). You can read the first one here.

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Customer Service – Your most powerful retention tool or your competitors most powerful acquisition tool?

Biznology

(Photo credit: Wikipedia). According to Gartner Research by decreasing customer churn by just 5% can increase profits by 25%-125%? It is often said that small actions lead to big results – some good and some bad, but the absence of action could create irreparable damage beyond your imagination.

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The Cambrian Explosion and our obsession with “the next big thing”

Biznology

Photo credit: Wikipedia. Gartner defines the “Nexus of Forces” as being “the convergence and mutual reinforcement of social, mobility, cloud and information patterns that drive new business scenarios.” You’ve heard it before, perhaps with different words.

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