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Cintell

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The Right Customer at the Right time

Cintell

Data processing centers can be established to identify and segment distinctive buyer personas, provide intelligence on their behaviors, pinpoint relevant content and target optimal channels for optimal customer engagement. In a recent interview, Todd Berkowitz – Research VP at Gartner, recently told CMSWire.

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Want to Deliver an Outstanding Customer Experience? Read On

Cintell

This will help you create a buyer persona. Hire team players and make them invested in the process. According to Gartner, 6 out of 10 customers in the US prefer using the digital self-service tool over a video chat or a call. This is when an AI-assisted service portal can prove to be immensely helpful to brands.