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How to Move from the Voice of the Customer to the Heart of the Customer

Marketing Insider Group

A Forrester and FocusVision study found that the way consumers feel is 1.5 Hear from Customers Directly with Surveys. Surveys allow you to clearly see the perspective of the customer. Crafting the right survey may take some effort, as you need to go beyond just basic answers. Buying Decisions Are Based on the Heart.

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Forrester thinks Content Marketing Isn’t Working – They’re Half Right

The Point

Over at Forrester Research, Vice President Laura Ramos recently talked to Advertising Age (“ Marketers Still Struggling to Get Results from Content Marketing “) about what she perceives as a general lack of return from the investment so many companies are making in content marketing. 51% responded “somewhat effectively”. •

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A Roadmap for B2B SMBs to Achieve Digital Transformation

Marketing Insider Group

A recent survey of 3600 SMBs found that 51% are accelerating digital transformation investments and priority. eCommerce is fast becoming a necessity for B2B, as Forrester predicts it will hit $1.8 A word of advice is to minimize the number of platforms you use. They also noted that the pandemic amplified this. Why the Change?

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How ABM strategies bring marketing and sales together

Martech

The survey brought together salespeople and marketers to understand how ABM could address some of their interdepartmental challenges. Three out of four of those surveyed have been working with ABM for at least three years, says Neisser. These aren’t the same fighting words you would have heard a few years ago.”. Image: Renegade.

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Elevate B2B Marketing News Weekly Roundup: CMO Tech Budgets Hold Steady, Ad Index Grows, & LinkedIn’s AI Push

Top Rank Marketing

MarketingWeek Forrester: Nearly One-Third Of Ad Agency Jobs Will Be “At Risk” From Automation By 2030 Despite almost of third of advertising agency jobs being at risk from automation by 2030, double-digit growth for market research and marketing specialists is expected by 2030, according to recent Forrester and U.S.

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How Empathy Will Grow Your Sales and Marketing Pipeline

Marketing Insider Group

Additionally, Forrester Consulting discovered , “ 65 percent of marketers struggle to employ emotional marketing as they turn to automation to improve customer engagement.”. The root word of emotion and motivate is the same. Empathetic understanding is not the product of survey data. That’s empathetic listening.

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Five Ways to Change Your Sales Strategy After COVID

Zoominfo

In other words, more than 840,000 new American companies grew out of the pandemic — establishments that present opportunities for sales teams. Research analyst firm Forrester pegged increased use of videos by sales teams as a trend for 2021. Sellers will look for more dynamic ways to earn buyers’ attention,” the Forrester team wrote.

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