Biznology

article thumbnail

How Virtual Events Can Outperform In-person Events to Drive Sales

Biznology

Still, according to a 2021 Forrester study , most marketers admit to having a tough time replicating the “compelling storytelling and lead-generating aspects” of in-person events. Even traditionally schmoozy get-togethers like trade shows and conferences can be outperformed by online versions in important ways: More attendees.

Forrester 171
article thumbnail

Social Media is a life sentence

Biznology

Before you take the next step of using social media for business purposes, realize that it’s a life sentence. Like your Imuran and Azasan, your social media content is your daily bread and not just a special treat. At least social media is a two-way street. Don’t Freak Out. Are You Chilling Out?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ours Go to Eleven! Truth in Social Media Monitoring

Biznology

I'm not sure how many of you have been looking at social media monitoring, but the list of you is growing rapidly. If you've been confused by what you are hearing about the new social media listening industry, check out my latest post on the Converseon blog, " Ours Go to Eleven! Truth in Social Media Monitoring."

article thumbnail

Do you know how to listen in social media?

Biznology

" If you've been struggling with whether it is worth it to engage in social media. you can see a few examples of companies doing so, and you can also get an overview of how companies can listen in social media.

article thumbnail

Where is B2B marketing headed? 7 predictions for 2018

Biznology

In the meantime, Forrester predicts that 40% of marketers are going to take their chances and not even try to comply. Moreover, it turns out that the first place they look for solutions is not Google search and your website, but on social media. Customer experience will become a key discipline in B2B. Like this post?

article thumbnail

Is Zero-Party Data The Next Big Thing?

Biznology

The idea of differentiating these two kinds of data collection has been around for at least a few years, apparently having been conceived by Forrester in 2018. And is the idea really new? Maybe and not. The more obvious how answering your question benefits your prospect, the more likely she’ll be to answer.

Forrester 104
article thumbnail

How to improve sales with online chat software

Biznology

Believe it or not, live chat has the highest rated customer satisfaction as compared to phone, email, web forms, voice, and even social media (in some cases). Customer service, which was one of the strong points of the brick-and-mortar stores in the past, is now eroding with the advancement in technologies such as live chat.

Software 163