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The Golden Rule of Buyer Retention

Mereo

Gartner Research surveyed 750 B2B buyer stakeholders and found that customer improvement activities are equally effective at buyer retention as solution success and service. A Forrester survey had found that B2B buyers believe only 8% of salespeople are focused on driving a valuable end result for the buyer. ACCESS YOUR GUIDE.

Rules 36
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B2B Ecommerce Marketing Benchmarks and Best Practices

KoMarketing Associates

Forrester expects B2B ecommerce in the just United States to reach $1.8 Even as of the close of 2018, Forrester says US B2B ecommerce had already exceeded $1.1 Forrester predicts B2B ecommerce will continue with a 10% compound annual growth rate (CAGR) for the next five years. trillion by 2023. billion online with U.S.

eCommerce 121
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The state of omnichannel commerce in 2022: Where we are and where we’re going

Sana Commerce

The rule of thirds. This rule of thirds remains relatively consistent across regions and stages of the buying process — identifying suppliers, evaluating suppliers, ordering and reordering. A survey conducted by Sana has found that buyers continue to value personal relationships with their suppliers across industries.

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Applying B2B Buyer Journey Insights to Drive Higher Marketing ROI?

Walker Sands

You may win a few hands eventually by mimicking others’ strategies, but chances are you’ll probably waste more time and energy through this trial-and-error approach than if you’d just read the rules. While quantitative surveys can be time- and resource-consuming, they allow you to control the questions and audiences surveyed.

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Why marketers should care about consumer privacy

Martech

Consumers care about privacy a lot, according to the MAGNA and Ketch survey, but this doesn’t mean they’re as focused on privacy compliance laws as, say, the entire digital marketing industry. 90% of survey respondents had never heard of the Virginia Consumer Privacy Data Protection Act (VCDPA). Here’s an overview of each.

Privacy 103
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Going back to basics: Marketing as a conversation

Martech

Interviews are preferred over surveys because they are conversational and give access to the more nuanced elements of their buying behaviors. For example, in my interview with Sarah Weise, author of “Instabrain: The New Rules for Marketing to Generation Z,” she talks about how Gen Z expects personalization in marketing.

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Why Timing is Everything When it Comes to Lead Nurturing

NetLine

The 48-Hour Rule. The 48-Hour Rule. It is based on filtered stats pulled from survey data rather than more reliable, honest, unfiltered, first-party behavior. . According to Forrester Research , companies with superior lead nurturing strategies generate 50% more sales-ready leads at 33% lower cost. . Click To Tweet.