Deepening B2B customer relationships with “the funnel beyond the funnel”
Biznology
FEBRUARY 23, 2018
Vendors like Gainsight , Totango , Strikedeck , and Influitive publish a lot of useful information about tactics and measurement in this area. More analysts are covering the subject, with Laura Ramos at Forrester and SiriusDecisions publishing some interesting research on building your customer marketing organization.
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