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25 Impressive Customer Stats Shared at Neolane Evolution 2013 Most of that material came from the event’s keynote speakers, including Forrester Principal Analyst Shar VanBoskirk, Don Peppers from Peppers & Rogers Group, Neolane Chief Product Officer Surresh Vittal, and Neolane CEO [.]. '[Posted by Ed Hadley, Senior Marketing Manager, Neolane, Inc.] Neolane News & Resources Ed Hadley Posts -
MODERN B2B MARKETING | MONDAY, JUNE 17, 2013 Driving Conversions Throughout the Customer Lifecycle Forrester Research suggests that companies that excel at lead nurturing generate 50% more sales ready leads at 33% lower cost. 'Author: Stephen Frapart Conversions are part of everyday life. 45% of Stephen Curry’s 3-pointers are drained. Barack Obama won 62% of the electoral vote in last year’s election. Why Conversions Are Important. -
BIZNOLOGY | MONDAY, JUNE 17, 2013 37 reasons that video content is king By the percentages: 200% to 300% increase in click-through rate when marketers include video in an e-mail ( Forrester ). Million words is the value of one minute of video according to Dr. James McQuivey of Forrester Research. 'Image via CrunchBase. ” Here are 37 reasons why. 100% more time is spent on pages with videos on them. -
MODERN B2B MARKETING | SATURDAY, JUNE 15, 2013 7 Rules to Live By for Creating Legendary Webinars According to Forrester Research, videos are 53 times more likely than traditional web pages to receive a first-page ranking.*. 'Author: Tania O''Connor Webinars, done well, can be an integral part of your event marketing mix. In my experience, webinars have become a more and more powerful lead qualifier. Introduction to ABC Office Supplies”. -
B2B WEB STRATEGY | TUESDAY, JUNE 11, 2013 The Impact of Mobile Technology in B2B Companies According to Forrester Research mobile marketing spending will quadruple in five years, rising from $26 million in 2009 to $106 million in 2014. '“Simplicity is actually quite complicated” Today, Apple introduced its newest operating system, iOS7, with a cryptic tag line “Simplicity is actually quite complicated.”
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MARKETING ACTION | TUESDAY, JUNE 11, 2013 The 5 (Reasons) and 10 (Ways) to Nurture 'Companies that nail lead nurturing generate 50% more sales-ready leads, at 33% lower cost per lead, according to a report by Forrester Research. There are five solid reasons for this, beginning with the nature of B2B sales: 1. B2B buyers are not impulse purchasers. This means a stretched-out period of consideration. Leads are expensive. -
B2B VOICES | TUESDAY, JUNE 11, 2013 Can B2B Brands Inspire? If you’re looking for more B2B inspiration I suggest you check out the examples of B2B companies from Forrester’s B2B Groundswell Awards. 'When you think of five brands that inspire you which names come to mind? Think of a few right now. I’ll wait. My kids provide lots of visual inspiration to me for these posts. visuals -
SAZBEAN | SATURDAY, JUNE 8, 2013 Top Internet strategy, marketing and technology links for the week of June 8, 2013 'Here are the top Internet strategy, marketing and technology links for the week of June 2, 2013… 7 Ways to Attract Lots of High Quality Links in the Age of Authority (Duct Tape Marketing) 6 Reasons the Website (vs. Brand Insider) Is Eye Tracking Coming to Google Glass? News & Notes -
SALES INTELLIGENCE VIEW | FRIDAY, JUNE 7, 2013 Great Minds & A Great Time: Insider Summit 2013 Recap In the second keynote of the morning, Scott Santucci of Forrester Research declared that the traditional four “P’s” of Marketing (Product, Price, Place and Promotion) have been replaced with “Problem, Patterns, Path and Proof.” We think it did a great job building off the momentum from last year’s first Summit. Coincidence? -
TRADESMEN INSIGHTS | WEDNESDAY, JUNE 5, 2013 Business Marketing Association’s International Conference Was a Real Winner Of particular interest to me was a study just being released that was done by Forrester on industry trends. 'I’m just back from one of the most intense 48 hours I’ve ever spent at a marketing event. The overall theme was no matter what we do, we need to focus on our customers and their needs. What are you doing in this area? -
HUBSPOT | WEDNESDAY, JUNE 5, 2013 What You Need to Know This Morning: June 5, 2013 On Forrester''s CMO Blog , VP and Principal Analyst James McQuivey argues that these disruptors are “coming under fire because they’re using cheap technology and existing resources to make their customers'' lives dramatically better, one positive experience at a time. 'Happy Wednesday, marketers. 1) Amazon Ad Sales Surging. They''re right. -
B2B MARKETING INSIDER | TUESDAY, JUNE 4, 2013 The Expanding Role Of B2B Marketing Kathy joined Forrester VP-Principal Analyst Laura Ramos in presenting the results of their latest survey of more than a hundred senior B2B Marketers. 'Two years ago I wrote that Change is Coming To B2B Marketing. And it was straining traditional marketing strategy. 79% reported feeling confident in their ability to navigate change. Strategy -
IT'S ALL ABOUT REVENUE | WEDNESDAY, MAY 29, 2013 Expert Q&A: Transform Marketing With A Revenue-Relevant Customer Experience Strategy We talked to Peter O’Neill, Vice President and Principal Analyst at Forrester Research , where he leads research on B2B demand generation and channel marketing, managing a small group of analysts and working with other analysts who serve CMOs and other marketing leaders. Peter O’Neill: Yes, that is true. But that isn’t so easy to do. -
MARKETING ACTION | TUESDAY, MAY 28, 2013 Focus on Agile Marketing: Dr. Natalie’s #MktgActionChat Observations She’s held positions as an Ad Agency Executive, a Management Consultant and a Forrester Software Analyst. 'Up next on #MktgActionChat: Don’t miss “ Focus on Your Marketing NOT your IT ,” Tuesday, May 28th at 6:00 pm PT. The topic of Agile Marketing is very interesting. And that is exactly what Agile Marketing needs to be. -
ENGAGE | TUESDAY, MAY 28, 2013 10 Mobile Trends for 2013 (That Brands Need to Embrace) Here are 10 tips for embracing mobile from Forrester’s 2013 Mobile Trends For Marketers Report. Forrester mentions a shift from front-end development to back-end development in mobile services. 'A revolution is upon us. Okay, so maybe that’s a little dramatic, but mobile is evolving and its value is growing with it. Image: mikecogh ]. -
B2B MARKETING INSIDER | THURSDAY, MAY 23, 2013 Marketing Innovation Content Chat: It’s All About The Customer BrennerMichael Extremely true – new Forrester study shows “customer-obsessed” #content mktg = results: [link] #contentchat. 'What is the future of Marketing Innovation? think we’ll see more customer-centric CMO s. We’ll see more human brands , interacting with their customers in a more personal. contentchat. -
KOMARKETING ASSOCIATES | TUESDAY, MAY 21, 2013 Search: Moving Beyond Your Website in 2013 At SMX West this past March, Duane Forrester of Bing mentioned that everyone should fill out as much information about his or her business as possible in Facebook. 'When we think of SEO, we think about the big three search engines (Google, Yahoo, and Bing) and how well our website(s) perform in the results of these search engines. About Us. -
FEARLESS COMPETITOR | TUESDAY, MAY 21, 2013 Joint Forrester, ITSMA, and VisionEdge Marketing Survey Finds Marketers are Operationally Proficient but Strategically Stalled AUSTIN, Texas —May 21, 2013—VisionEdge Marketing (VEM), ITSMA, and Forrester, organizations committed to helping marketers improve their effectiveness, released the findings from their 2013 Marketing Performance Management (MPM) Survey. So when they invited me to share the findings of this recent study, I was delighted to do so. - 5 Key Mobile Marketing Moves
'Mobility will turn us into direct, relationship and database marketers.That’s the cornerstone message from two new studies -- Forrester’s “2013 Mobile Trends for Marketers” and Urbanairship’s “Connect with the Connected.” Forrester put it this way. Let’s start with a few key facts. Mobile is here. -
SAZBEAN | SATURDAY, MAY 18, 2013 Top Internet strategy, marketing and technology links for the week of May 19, 2013 'Here are the top Internet strategy, marketing and technology links for the week of May 19, 2013… The Facebook Home disaster (Salon) 7 in 10 Adults Access Content From Newspaper Media Each Week (Marketing Profs) Yahoo Has Now Acquired 10 Startups Since Marissa Mayer Became CEO (Mashable) Will Facebook Go Out With A Bang? News & Notes -
HUBSPOT | WEDNESDAY, MAY 15, 2013 Google I/O and the Push for Better Context As Forrester Research analyst Anthony Mullen pointed out in a blog post today, "The Future of Marketing is (Better) Context." 'Google''s big I/O conference launched today, with a raft of product rollouts and introductions , including a new music service and improvements to its Maps app and Google+ social network. -
MARKETING ACTION | WEDNESDAY, MAY 15, 2013 Sales Enablement: Optimize Your Organization, Not Just Your Website What a concept! Like all desirable outcomes that sound streamlined and utterly rational, getting there isn’t so easy. We’ve got a new white paper for you, “Best Practices for Sales Enablement,” that does in fact address the specifics of how to get from here (could do better) to there (all buttoned up). The highlights: 1. Hire the right people. -
MODERN B2B MARKETING | TUESDAY, MAY 14, 2013 Journalism and English Degrees Are Not Dead: The Rise of the Content Marketer Further, according to Forrester, 70% of a buyer’s evaluation is complete before they reach out to a salesperson. 'Author: Stephen Frapart Finals are over. Graduation is right around the corner. Families and friends celebrate your awesome achievements. Woot woot! Life is good! Then reality sets in. You’re a Journalism or English major. -
SAZBEAN | SATURDAY, MAY 11, 2013 Top Internet strategy, marketing and technology links for the week of May 12, 2013 'Here are the top Internet strategy, marketing and technology links for the week of May 12, 2013… Social Media Marketing: Dell reveals how it turns thousands of brand detractors into fans (B2B Lead Roundtable Blog) What Should Lead Your Online Marketing Strategy: SEO or Content Marketing? News & Notes -
MODERN B2B MARKETING | FRIDAY, MAY 10, 2013 Revenue Acceleration Through Content Marketing Is A New Opportunity For Marketing Service Providers In a Forrester report last year on content marketing being the new differentiation, I described the new interaction model of need-match-engage, where the buyers now initiate the interaction and spend a major part of their buyer journey doing their own research before calling in potential suppliers. Discover and Explore. Need more details? -
SAZBEAN | THURSDAY, MAY 9, 2013 The Importance of Content Distribution to B2B Brands Forrester has found that B2B buyers found 70% of the content they used to make a purchase decision themselves (as opposed to through marketing or advertising efforts). 'newspapers (Tehr?n) n) (Photo credit: birdfarm) We all know that the B2B buying cycle is much longer than the typical B2C cycle (hello, <5 mins?). News & Notes - Death to Blogger Whores!
Zach Reiss-Davis of Forrester Research points out that it’s a cheap way to rally peer-to-peer reviews and to present what appear to be brand endorsements from fellow consumers. Duane Reade ’s “Show Us Some Leg” campaign outlined in the May edition of Internet Retailer , got me thinking about this. Maybe I’m old fashioned. -
B2B LEAD BLOG | WEDNESDAY, MAY 8, 2013 Funnelnomics: Four Steps to Accelerating Your Marketing and Sales Funnel – Step 2: Filling Your Funnel with Qualified Buyers The top 6 pain points of B2B Marketers surveyed by Forrester Research were: Reaching decision-makers. 'This is the second in a series of blog posts to present a proven method for improving your Funnelnomics by accelerating the conversion of qualified buyers into profitable customer relationships. Retaining customers, developing loyalty. -
B2B LEAD BLOG | WEDNESDAY, MAY 8, 2013 Funnelnomics: Four Steps to Accelerating Your Marketing and Sales Funnel – Step 2: Filling Your Funnel with Qualified Buyers The top 6 pain points of B2B Marketers surveyed by Forrester Research were: Reaching decision-makers. 'This is the second in a series of blog posts to present a proven method for improving your Funnelnomics by accelerating the conversion of qualified buyers into profitable customer relationships. Retaining customers, developing loyalty. -
LEDGER BENNETT | WEDNESDAY, MAY 8, 2013 The top 10 B2B marketing research papers you should read Sheryl Pattek et al; Forrester. 'If you only read 10 B2B Research Papers this year make it these, and in turn your marketing campaigns will be better-rounded, direct and thoughtful, helping you to capture the ‘Holy Grail’ of marketing – more sales opportunities and more closed deals at a lower cost! The freebies…. SiriusDecisions Inc. -
BRN.SK | TUESDAY, MAY 7, 2013 A Strategic Approach to Sales Enablement [eBook] With no real strategy in place, the resulting “random acts of sales support” (as described by Forrester Research ) can often impede a sales team’s ability to drive new revenue. 'Home Company Contact Us Login Help & Training RSS Feed Linkedin Facebook Twitter GooglePlus YouTube. Ideas Blog. Entire Site. Search. Tweet. -
MODERN B2B MARKETING | TUESDAY, MAY 7, 2013 Agencies Anonymous: 6-Step Program to Overcoming Lead Nurturing Failures To learn more about Marketo’s agency offerings, register for our upcoming webinar with Peter O’Neill of Forrester to learn more about your agency can create new opportunities. 'by Dayna Rothman We are excited to announce Anne Shaneen as today’s guest blogger. Anne wrangles words as a marketing content specialist for MarketStar. -
MARKETING ACTION | FRIDAY, MAY 3, 2013 Lead Nurturing Makes It Happen Forrester Research). 'A long time ago, in a galaxy far away, I was a salesperson. To be specific, I sold health and wellness training materials (videos, posters, booklets) to enterprise organizations that used them to educate employees, with the goal of lowering health care costs and raising productivity and satisfaction levels. By hand. -
INBOUND SALES NETWORK | FRIDAY, MAY 3, 2013 10 Reasons Why Your Company Needs Better Lead Nurturing Source: Forrester Research). Source: Forrester Research). 'When you ask a young child what they want to be when they grow up they may respond with “Doctor”, “Fireman”, “Pro Athlete”….you you never hear them say, “I want to be a salesman.” Let’s face it, sales is not an easy profession. One of the best ways is through lead nurturing. -
6 Things to Keep in Mind When Replatforming According to Forrester Research, 39% of surveyed companies see a drop in conversion rates after replatforming, while 44% note slower load times once a new platform goes live. Business Intelligence Testing demandware ecommerce Fit for Commerce Forrester Research hybris Multivariate Testing replatforming ROI Think long-term. -
BIZNOLOGY | MONDAY, APRIL 29, 2013 B2B Marketers Should Take Another Look at E-Commerce Ease of use is the competitive watchword today, according to Forrester’s recent study “Thrive by Adopting Proven B2C Principles.”. 'Photo credit: Wikipedia. commerce opportunity is evolving fast, but only 25% of B2B marketers are taking advantage of it, according to a 2012 Oracle study. Time for another look. And a seamless experience. -
The Social-Shake-Up: A New Breed of Marketer is Coming In this new Age of the Customer (credit to Forrester for naming this one), how well a company uses the readily available information about their customer will determine how successful they are in the marketplace. 'Posted in Innovation Interactive Marketing Strategy. So what does a CDO do? But we’ve clearly reached a tipping point. -
Content marketing strategy: content formats in the new buyer journey Content marketing Content marketing strategy Altimeter Group buyer journey buyer personas Cadence9 Content Marketing Institute content marketing software content marketing strategy customer journey Forrester McKinsey SAP Such a strategy is built around the buyer journey or customer journey during which buyers consult several content sources. -
CONVERSIONATION | WEDNESDAY, APRIL 24, 2013 Open Letter to the CxO: Can You Survive the Age of Integration and Collaboration? And, guess what: that’s what employees expect from IT as this recent blog post by Forrester indicates. 'Here’s the golden rule I always followed as an IT business guy, marketer, publisher and digital strategist: I only care about the customer of the customer. An open letter to the CxO. Your people and teams are my customers too. -
THE POINT | TUESDAY, APRIL 23, 2013 2 Email Campaigns Show How (and How Not) to “Sell” Content Note the sub-head (“Forrester Research, Inc. 'Two email campaigns that arrived in my inbox recently serve as useful illustrations of how best to promote informational content. One, a white paper offer from sales tax automation company Avalara , is a plodding recitation of facts that does little to grab the reader. Remember these tips: 1. -
SYNECORE | MONDAY, APRIL 22, 2013 The Whimsical Nature of Data Analytics The Wired post based its analysis on a recent survey conducted by Forrester Research of 4,500 U.S. started with the Forrester one. The one thing I did know was that I was too cheap to pony up the $499 Forrester was asking to access the full study and clarify this question. ONLINE IS THE PLACE TO BE. Now wait just a minute here…. -
FEARLESS COMPETITOR | THURSDAY, APRIL 18, 2013 Help ITSMA with its Annual Marketing Performance Survey ITSMA is partnered with VisionEdge Marketing and Forrester, By completing the study below, you will help in this research and get a copy of the final results. ' A Survey on Marketing Performance Management. Our friends at ITSMA are doing their annual survey on Marketing Performance Management and they need your help. ITSMA MPM Survey. -
MARKETING ACTION | WEDNESDAY, APRIL 17, 2013 5 Steps to Creating Content That Converts to Revenue Forrester’s research shows companies that nurture leads have 50% more sales-ready leads (at 33% lower cost!) 'Andrew Gaffney is the Editorial Director of Demand Gen Report, a publication focused on demand generation best practices for B2B marketing professionals. You must know your key target markets and understand your buyer. Less dense. -
MODERN B2B MARKETING | TUESDAY, APRIL 16, 2013 Marketing Illuminators Discuss The Future of Marketing Laura Ramos, VP and Principal Analyst, Forrester. Lori Wizdo , Principal Analyst, Forrester. 'by Dayna Rothman This year at Summit we had the privilege to speak with some of the brightest minds in marketing for a great discussion about the future of marketing. The thought leaders included: Chris Heuer , Internet Marketing Expert. -
THE ROI GUY | FRIDAY, APRIL 12, 2013 Top Ten Ways to Immediately Improve Sales Tool Adoption Forrester reports that less than 12% of sales professionals are perceived as value-focused by executive prospects, while the inability to communicate value messages remains the number one challenge for sales teams making quota. So how do you achieve sales tool adoption in 2013? Step 3: Where we are Going? The ones who say it can’t be done. -
INBLURBS | FRIDAY, APRIL 12, 2013 5 Jobs for Tomorrow’s Customer Service Team Forrester released a report earlier this showing customers increasing usage of communities by as much as 25 percent, live chat by 24 percent and self-service by 12 percent. The post received so much feedback, we decided to revisit the idea this year through the customer service lens. Natural Language Processing (NLP) Developer. -
KOMARKETING ASSOCIATES | THURSDAY, APRIL 11, 2013 10+ Essential Research Reports & Guides for B2B Marketers For B2B marketers looking for more depth specific to broader mobile trends, Forrester offers a premium report, “ 2013 Mobile Trends For Marketers ” in addition to a blog post highlighting key findings. 'B2B marketers struggle with common challenges. Sometimes they provide new opportunities and directions. View the full report. -
INSIGHTIQ BLOG | TUESDAY, APRIL 9, 2013 There's Gold in Them Mountains, No Seriously, and You'll Find it Using Text Mining! 'Forrest Fenn, an art collector from Santa Fe, New Mexico, has placed a 40+ pound bronze antique lockbox, filled with gold and other treasures, ‘in the mountains north of Santa Fe’ for you to find. Forrest says that this poem provides 9 clues to the location of the treasure. Where to start? What can Text Mining do? -
ENGAGE | MONDAY, APRIL 8, 2013 The Silver Linings (Magazine) Playbook Dr. James McQuivey, Principal Analyst at Forrester Research affirmed this no-fear approach to disruption. 'Co-written by: Scott Bolgiano and Melissa Miller. There has never been a better time to be in the magazine media business. Such was the hype at the Swipe 2.0 Not at Swipe 2.0, Here are seven silver linings takeaways from the event: 1. -
SAZBEAN | MONDAY, APRIL 8, 2013 The 7 Biggest Misconceptions of Successful B2B Marketing Up to 90% of the process is done before a prospect ever engages a sales person, according to Forrester. 'Businesses have been selling to businesses for quite some time now, but only recently has B2B marketing risen to a whole new level with advancements in online targeting, display advertising, and marketing automation. News & Notes -
SAVVY B2B MARKETING | FRIDAY, APRIL 5, 2013 Week in Review: April 5 by @ hmanning of @ Forrester. 'They say April showers bring May flowers. So while you're whiling away the time indoors waiting for all those new blooms, inject new life into your reading with these picks from around the blogosphere. Content marketing lessons sm companies can steal from big brands by @annhandley via @EntMagazine. -
THE ROI GUY | FRIDAY, APRIL 5, 2013 How can you Be Provocative without being Arrogant? At this year’s Forrester Sales Enablement Forum, it was reported that vendors who engage earlier, helping the Prospect identify issues they might not have known they had or prioritizing issues that should have garnered more attention, were awarded 76% of the deals. have to say, time-out. What practices are missing, or are less than stellar? -
CRIMSON MARKETING | THURSDAY, APRIL 4, 2013 The 7 Biggest Misconceptions of Successful B2B Marketing Interesting tidbit: According to Forrester, up to 90% of the purchase process is done before a prospect ever engages a sales person. 'We recently ran across an article about steering your strategic marketing efforts in the right direction by avoiding common B2B marketing misconceptions. All B2B targeting is all created equally. -
CMOs: With Your New Great Power Comes New Great ROI Responsibilities Forrester defines this emerging trend as “the age of the customer” and it’s ushering in a renewed focus on the role of the [.]. [Posted by Francois Laxalt, Director of Product Marketing, Neolane, Inc.] Relevance and personalization is the new black in marketing. Marketing Performance Management Francois Laxalt Posts -
DIGITAL B2B MARKETING | TUESDAY, APRIL 2, 2013 B2B Marketing’s Measurement Problem The image is Forrester’s reimagined sales funnel. No one makes a million dollar decision based on one white paper, one email or one Google search. The buying process may take 12 to 18 months. 20 different people may be involved in the decision. Peers, consultants and analysts will provide their input. Sweeping up late stage contacts. -
LEADER NETWORKS | MONDAY, APRIL 1, 2013 Avoid Online Customer Community Failure! recent Forrester report ( Understand Communication Channel Needs To Craft Your Customer Service Strategy , March 2013) states “Online communities and Twitter have seen increases in usage rates in the past three years. Failure. It’s not a word anyone likes. Yet it is common occurrence with innovation projects. failure with customers (Ouch!) -
MARKETING CRAFTMANSHIP | WEDNESDAY, MARCH 27, 2013 White Papers are Not Dead. They’re on Life Support. Over time, however, the market education function was largely assumed by research firms such as Gartner and Forrester, whose opinions carry greater credibility than self-publishers of white papers. Have Marketers Killed This B2B Golden Goose? White papers jumped the shark when they became paid content. Executive Review? Research Report? -
CROSS-CHANNEL CONVERSATION | WEDNESDAY, MARCH 27, 2013 In A Minute: Demystifying Real-Time Marketing This past month, Rob Brosnan, Senior Analyst at Forrester Research, Inc., [Posted by Jennifer Minko, Sr. Manager, Field Marketing, Neolane, Inc.] joined us for a webinar aimed at demystifying real-time marketing. Given the confusion around the terminology in the marketplace, Rob outlined what the term “real-time” means for marketers. -
CROSS-CHANNEL CONVERSATION | WEDNESDAY, MARCH 27, 2013 In A Minute: Demystifying Real-Time Marketing This past month, Rob Brosnan, Senior Analyst at Forrester Research, Inc., [Posted by Jennifer Minko, Sr. Manager, Field Marketing, Neolane, Inc.] joined us for a webinar aimed at demystifying real-time marketing. Given the confusion around the terminology in the marketplace, Rob outlined what the term “real-time” means for marketers. -
CROSS-CHANNEL CONVERSATION | WEDNESDAY, MARCH 27, 2013 In A Minute: Demystifying Real-Time Marketing This past month, Rob Brosnan, Senior Analyst at Forrester Research, Inc., [Posted by Jennifer Minko, Sr. Manager, Field Marketing, Neolane, Inc.] joined us for a webinar aimed at demystifying real-time marketing. Given the confusion around the terminology in the marketplace, Rob outlined what the term “real-time” means for marketers. -
MARKETING ACTION | MONDAY, MARCH 25, 2013 Tactics for Growing Your Email Marketing Lists Offline events remain important, which aligns with the data we found when we commissioned a Forrester Consulting study on how marketers were adapting through the downturn. Today we’re sharing one of Marketing Sherpa ’s excellent charts with you. Please select all that apply.”. The paper covers: Gathering email addresses in the real world. -
SAZBEAN | SATURDAY, MARCH 23, 2013 Top Internet strategy, marketing and technology links for the week of March 23, 2013 Forrester) Top 10 Marketing Mistakes, and How to Correct Them (Part 2 of 3) (Marketing Profs) Use Content Marketing to Grow Your Company Beyond Being a Me-Me-Me Brand (Top Rank Blog) The Truth About Bounce Rate: Why Context Matters (Search Engine Watch). News & Notes -
HUBSPOT | FRIDAY, MARCH 22, 2013 Facebook Updates Cover Photo Guidelines to Allow Calls-to-Action 37% of brands would like to use social media engagement to create customer-tailored marketing campaigns , according to a Forrester report. I've always considered myself quite the sneak when it comes to marketing on Facebook. But today, I learned that Facebook has been keeping secrets from me, too. but not suggesting you attend it. Awesome! -
KOMARKETING ASSOCIATES | THURSDAY, MARCH 21, 2013 4 New Marketing Fundamentals Impacting the B2B SEO Professional In Forrester Senior Analyst Anthony Mullen’s new report, “ Emerging Touchpoints Require A Marketing Mind Shift “, he identifies four fundamentals marketers must realize, in order to succeed in today’s technology and information-rich environment. Value is the Currency. Agents Broker Brand Relationships. Final Thoughts. -
MARKETING ACTION | THURSDAY, MARCH 21, 2013 Social Media & Content Marketing Calibration, Part 1: Get Your Story Straight According to Forrester, 65 percent of the time executives will choose the vendor who helps to set the buying vision, because they grow to trust that company. Normal. false. false. false. EN-US. DefSemiHidden="true" DefQFormat="false" DefPriority="99". LatentStyleCount="267">. UnhideWhenUsed="false" QFormat="true" Name="Normal"/>. Normal. -
THE ROI GUY | WEDNESDAY, MARCH 20, 2013 Where is ROI Best Applied in the Sales Process? This was presented at the latest Forrester Sales Enablement Forum, and is a marked increase from the 65/35% split of just two years ago. TCO Tools Sales Enablement ROI tools Alinean ValueStory TCO Calculator interactive white paper Forrester TCO Benefits Estimator Pisello Sales Tools Value Selling ROI AnalysisQuantify the Pain Why Now? -
ANNUITAS GROUP | TUESDAY, MARCH 19, 2013 You Don’t Know the Buyer, JACK! Yet, according to Forrester , only 14% of marketers align compelling content with buyers’ journeys. Use secondary research from groups like Forrester and Aberdeen, as well as research that focuses on your industry. You don’t know the buyer JACK”! This indicates that marketers have not dug deep enough to understand their buyer. -
Dozens of reasons why corporate blogs still matter in B2B marketing Source Forrester. Blogging is not new. Been there, done that, right? Yet, several businesses don’t have a corporate blog yet. Is it a must? It depends. But in general corporates blog remain essential, despite the fact some ‘experts’ claim that blogging is ‘passé’. Corporate blogs often are essential social media hubs. Blogs don’t. -
KOMARKETING ASSOCIATES | FRIDAY, MARCH 15, 2013 #SMX West 2013: Top Tips, Tools & Takeaways Duane Forrester ( @duaneforrester ) of Bing suggested you assign a value to each of your URLs. This past week I headed out to SMX West for three full days of search marketing sessions and industry networking. There are sessions for everyone and the information is invaluable. Top SMX West Tips. Fetch as Googlebot. Yikes! Assign Page Values. -
THE ROI GUY | THURSDAY, MARCH 14, 2013 Sales Enablement’s Dirty Big Secret Attending the Forrester Sales Enablement Forum, one research metric was presented that just blew me away. According to Forrester, the average company spends more than $135,000 in sales support costs per year for EACH salesperson. ValueStory Sales Enablement Forrester Pisello Alinean Value Selling Sales Tools Provocative Selling -
MODERN B2B MARKETING | THURSDAY, MARCH 14, 2013 How to Measure the ROI of Your Marketing Programs According to a MMA/Forrester/ANA study, 87% of senior marketers did not feel confident in their ability to impact the sales forecast of their programs. by Jon Miller (@jonmiller) Measuring the contribution that a given marketing program has on revenue and profits is the holy grail of marketing measurement. Multiple touches. Definition. -
MARKETING ACTION | TUESDAY, MARCH 12, 2013 The DNA of a Top Performer—Are You Cut From the Same Cloth? The questions we asked were taken from an Act-On and Forrester Consulting Report titled “Driving SMB Revenue in a Down Economy,” in which those initial results revealed a new model for successful companies, referred to as “Top Performers.”. The findings were compelling. Schedule a demo today and set your marketing in motion with Act-On. -
VIEWPOINT | TUESDAY, MARCH 12, 2013 B2B Marketing & Sales Insights from Lori Wizdo of Forrester Research I had the great the opportunity to interview Lori Wizdo , B2B marketing analyst at Forrester Research. Forrester does a great deal of buyer journey research on sources of influence in a lot of other dimensions: First, buyers do like to talk to vendors early in the process. Does that figure depend on the type of solution? -
MARKETING ACTION | MONDAY, MARCH 11, 2013 Going from Good to Great in Marketing We just completed a research project that gave us insight into this: In November 2012 we published the results of a research project we’d commissioned from Forrester Consulting; the study’s purpose was to determine the strategies used by small and mid-sized business to drive revenue in a down economy. Here’s a sample set: 1. -
SAZBEAN | MONDAY, MARCH 11, 2013 Managing Marketing Content Across the Customer Lifecycle Forrester defines the customer lifecycle as follows: “The customers’ relationship with a brand as they continue to discover new options, explore their needs, make purchases, and engage with the product experience and their peers.” Content delivered in the right channel at the wrong time can be a wasted touchpoint. -
THE ROI GUY | THURSDAY, MARCH 7, 2013 3 Key Metrics that Will Have a Profound Impact - a Report from Forrester’s Sales Enablement Forum T his week, leading sales enablement professionals met to share issues, best practices and success stories at the Forrester Sales Enablement Forum. The Bottom-Line Your customers continue to be impacted by what Forrester termed the “Do More With Less Economy”. and “Why You?” in order to advance through the purchase decision. -
SAZBEAN | SATURDAY, MARCH 2, 2013 Top Internet strategy, marketing and technology links for the week of March 2, 2013 Search Engine Watch) How to Generate Quality Traffic with Display Advertising (Search Engine Watch). News & Notes -
B2B LEAD BLOG | TUESDAY, FEBRUARY 26, 2013 Sales Operations Instant Lead Routing Technology Advances In her recent post, Buyer Behavior Helps B2B Marketers Guide The Buyer’s Journey , Forrester Analyst Lori Wizdo, notes that buyers may be up to 90 percent of the way through their product journey before raising a hand to sales. SmartForms automated enrichment eliminates much of this friction and delay,” Firme explained. -
B2B LEAD BLOG | TUESDAY, FEBRUARY 26, 2013 Sales Operations Instant Lead Routing Technology Advances In her recent post, Buyer Behavior Helps B2B Marketers Guide The Buyer’s Journey , Forrester Analyst Lori Wizdo, notes that buyers may be up to 90 percent of the way through their product journey before raising a hand to sales. SmartForms automated enrichment eliminates much of this friction and delay,” Firme explained. -
CONTENT MARKETING EXPERIENCE | SUNDAY, FEBRUARY 24, 2013 How many content sources does your buyer consult? few years ago, Michael Gale for instance wrote a blog post for Forrester (he sold his company to Forrester and now works at PulsePoint group ), stating that technology marketers consult an average of seven content sources and look at five or more content types throughout their buying journey. What about your customer? . Michael Gale. -
CONTENT MARKETING EXPERIENCE | THURSDAY, FEBRUARY 21, 2013 Content marketing personas: an introduction Forrester developed several typologies that you’ve probably heard off in recent years. Using personas in online marketing is not new. Among others conversion optimization practitioners, web developers and usability experts have been using personas for ages. Is it any different for content marketing personas? However, it’s not perfect. -
FUNNEL FOCUS | MONDAY, FEBRUARY 18, 2013 The Final Solution: Lead-to-Revenue Management If you are looking for more information on building or adjusting a successful lead-to-revenue management process, two great resources to look at are: The November 2012 Forrest Research Inc. Report: Pinpoint the Actions and Outcomes that Elevate Leads to Revenue by Principle Forrester Analyst, Lori Wizdo. Thus, a new problem arose. -
B2B LEAD GENERATION BLOG | MONDAY, FEBRUARY 18, 2013 Sales and Marketing: The technology behind CRM Now, according to Forrester analyst Lori Wizdo , two-thirds to 90% of the buying cycle is completed before a B2B buyer ever speaks with a sales rep. Tweet Customer relationship management (CRM) is defined a number of different ways. The first technology that comes to mind is CRM software, such as Salesforce.com or Microsoft Dynamics. -
CUSTOMER EXPERIENCE MATRIX | TUESDAY, FEBRUARY 12, 2013 Why Is B2B Marketing Automation Growing So Slowly? For example, LoopFuse reported 42% of respondents had marketing automation in place, a Forrester study reported 45% use among B2B enterprise marketers, and the Lenskold Group found 70% marketing automation usage.* Let me start by saying that the 50% revenue increase I’m projecting for B2B marketing automation in 2013 is a very healthy one. -
MARKETING ACTION | THURSDAY, FEBRUARY 7, 2013 The Case For Digital Integrated Marketing David Cooperstein , leader of Forrester’s CMO & Marketing Leadership practice put a number to all this when he wrote in Forbes : “ If (your digital marketing team) spends more than 30% of their time amassing data in spreadsheets, and subsequently trying to act on it, you are leaving money on the table.”. There are also headaches. -
HUBSPOT | WEDNESDAY, FEBRUARY 6, 2013 How 15 Real Businesses Are Getting Creative With Vine for Marketing Forrester Research estimates that $22 billion was spent on automotive advertising alone in 2012. A lot can happen in six seconds. You can text your mom, read an email (or delete 20), or give an epic high five. But can you create a lasting impression within six seconds? Marketers seem to think so. Excuse me for one second. 1) ASOS. 2) Gogo. -
PUZZLE MARKETER | WEDNESDAY, JANUARY 30, 2013 The Difference Between SEO & SEM Well, yes, because 93% of all online experiences begin with a search engine ( Forrester Research, 2006 ). Originally posted here on USSCO Speaks blog. It’s hard to keep track of all the digital marketing buzzwords that are flying around the internet today. Especially, if those words are thrown into acronyms that further decode their meaning. -
B2B MARKETING INSIDER | TUESDAY, JANUARY 29, 2013 The Most Important Marketing Metrics Recently, Lattice Engines and former Eloqua and Forrester CMO, Brian Kardin posted on this site about his own real-time marketing dashboard. What marketing metrics do you use to run your business? Are they the same as the metrics you report to your CEO? It is not the creatives who will delivering reports to the C-Suite. Read that again!). -
WEBBIQUITY | MONDAY, JANUARY 28, 2013 11 (of the) Best SEO Tools and Keyword Research Guides of 2012 Aaron Wall interviews Duane Forrester of Bing about the search engine’s new SEO tools and product roadmap. Fortunately, there are a large and growing number of tools available to help SEO practitioners adapt and carry on their valiant efforts to help Google bring the most relevant (usually anyway) results to the top. 5 STARS. 5 STARS. -
MODERN B2B MARKETING | FRIDAY, JANUARY 25, 2013 Going from Good to Great Marketing: Leading and Managing Change During our Good to Great virtual event, Forrester presented on our keynote with our CMO Sanjay Dholakia and brought up a number of great points about how to transform your organization to match the pace of the today’s marketer. by Dayna Rothman We have seen a huge transformation in marketing over the past 10-12 years. Your People. -
B2B MARKETING INSIDER | THURSDAY, JANUARY 24, 2013 Top 50 B2B Marketing Influencers On Twitter Forrester – Forrester Research, Inc – An independent research company that provides pragmatic advice to global leaders in business and technology. Who are the top B2B Marketing influencers on twitter? Earlier this month, I released the 20 B2B Marketing Blogs you need to read. And I quickly found that no list is perfect.). -
MADISONLOGIC B2B WHITE PAPERS | THURSDAY, JANUARY 17, 2013 Start engaging from the first click in the Customer Journey The Forrester Wave™: Cross-Channel Campaign. Forrester Research, Inc., Forrester Research, Inc., The Forrester Wave™: Cross-Channel Campaign Management, Q1 2012 3. Forrester Research, Inc., The Forrester Wave™: Cross-Channel Campaign Management, Q4 2011 4. Forrester Research, Inc., It is by no means. -
FIFTH GEAR ANALYTICS | WEDNESDAY, JANUARY 16, 2013 What the Marketing Automation Vendors Won’t Tell You At the core of successful direct and digital customer engagement is a solid customer database – Forrester calls this concept a “Customer Intelligence Hub” that creates a single source of customer knowledge. Messaging and campaign tools will continue to evolve, and their claims of solving world hunger get more and more strident. -
FATHOM | TUESDAY, JANUARY 15, 2013 Keep More SaaS Customers With Lead Nurturing It’s hard to believe when Forrester Research reported that the companies that excel at lead nurturing generate 50% more sales ready leads at 33% lower cost. More than half of B2B marketers have not established lead nurturing, according to MarketingSherpa. B2B Technology Industry lead nurturing SaaS -
THE ROI GUY | TUESDAY, JANUARY 15, 2013 Sales and Marketing Alignment in 2013? Not so Fast! Executives continually point to the need for Sales and Marketing to align, with 90% of Senior Marketers indicating to Forrester that indeed alignment is a high or very high priority. Although there is a desire for alignment, where the rubber meets the road, the story is quite contrary. It’s not on Enablement. Click here to learn more. -
BIZNOLOGY | MONDAY, JANUARY 14, 2013 21 stats show CMOs leap before they look at ROI source: Forrester ). source: Forrester). Photo credit: Wikipedia. The average tenure of a CMO has increased from 23.6 to 43 months since 2004 according to Spencer Stuart. That’s good news. Perhaps, companies are finally appreciating the business impact a CMO has. Does longer tenure put more or less pressure on CMOs? can help you. -
B2B MARKETING INSIDER | THURSDAY, JANUARY 10, 2013 The 20 Best Marketing Conferences In 2013 Forrester Forum for Marketing Leadership April 18-19 in Los Angeles, CA. One of my first orders of business in any new year is to figure out which conferences I will attend as part of my personal development plan. With that in mind, I asked my social media connections “what are the best marketing conferences?”. can’t wait to meet you # IRL. -
THE ROI GUY | TUESDAY, JANUARY 8, 2013 Gartner says 2013 will be a Better Year for IT Spending Growth? According to Forrester, less than 12% of sales engagements are focused on customer value. Trillion in 2013 IDC 2012 Buyer Experience Study (a survey of 204 IT buying organizations) Forrester Sales Enablement Conference 2012 SiriusDecisions SiriusIndex, results from 2011 - 2012. for 2013. But is Gartner being overly optimistic? Why Now? -
MARKETING ACTION | THURSDAY, JANUARY 3, 2013 Five Findings From Forrester Consulting’s “Driving SMB Revenue In A Tough Economy” We recently commissioned Forrester Consulting to research how small and medium-sized businesses were adapting their marketing methods in response to the current economic uncertainty. What we came out with were some telling trends, and straight talk about how to become a Top Performer. SMBs believe in the personal touch. Just sayin’.). -
B2B MARKETING INSIDER | WEDNESDAY, JANUARY 2, 2013 Building Content Marketing Strategy – 10 Steps sources through the purchase funnel according to Peter Burris from Forrester. By Gerardo Dada. As we look back on 2012, I think the award for biggest buzzword for the year should go to Content Marketing. Not that it is not useful or powerful, on the contrary. However, I think the term has been overused and misunderstood. Become an Expert. | |