Forrester B2B Summit EMEA 2023: Focusing on Customer-First
Modern B2B
OCTOBER 20, 2023
and tech spending growth (YoY) is predicted at 3.6% (European Tech Market Forecast, 2022 to 2027) – all pretty banal. Consider customer lifecycle as part of your strategies Think beyond the initial purchase or contract signing and consider post-sale activities that move a customer from a purchaser to an advocate.
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