article thumbnail

53 Focus Group Questions for Any Purpose

Hubspot

Whether your focus group is there to give feedback on a product or service or help you assess how your brand stands out in your competitive landscape, thought-provoking, open-ended questions are essential to a productive discussion. Featured Resource: Market Research Focus Group Template. Download the Template.

article thumbnail

What Is a Focus Group in 100 Words or Less [+ Pros and Cons]

Hubspot

This is where a focus group comes in. So, what is a focus group, and how can it help you navigate your market research? What is a focus group? Follow Along With a Free Focus Group Questionnaire Template. You can download the kit here to help you plan your focus group and market research.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Run a Focus Group for Your Business

Hubspot

Typically, this is done through extensive market research -- and one key component of the market research process is running a focus group. A focus group is a small group of people, typically representative of your target market, that you run ideas and questions about your product, service, or business by.

article thumbnail

Expert Tips for Measuring and Analyzing Customer Feedback

SmartBug Media

Focus groups and interviews : In-depth discussions with a select group of customers or tailored one-on-one interviews can yield qualitative insights. Social media tools : HubSpot and Hootsuite help you easily monitor customer feedback across a range of online channels.

article thumbnail

How Chief Growth Officers Drive Growth Through Customer Experience

Vision Edge Marketing

HubSpot provides an excellent example of a company that has a customer-centric culture. HubSpot also has a customer-first approach to product development, where they prioritize features based on customer feedback. The company uses this feedback to make improvements to its products, services, and processes.

article thumbnail

5 Focus Group Questions to Feed Your Content Marketing

Hubspot

Customer focus groups are moderated Q&A sessions with your customers, and as marketers know, they can serve as invaluable opportunities to test products and theories with your end users. But these direct conversations are expensive, and you'll need a talkative group to get the most out of them. Connect with HubSpot :

article thumbnail

Why Customer Feedback is Valuable and 5 Tools for Collecting It

Navigate the Channel

As HubSpot advises, if you never ask for customer feedback, you’ll never understand what drives customer satisfaction. If the HubSpot advice wasn’t enough to convince you, think of it this way: When you run a B2B company, you need feedback from customers to meet your business and marketing goals. Why is Customer Feedback So Invaluable?

Tools 65