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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

Did you know that providing high-value, educational content is one of the best ways to improve your Google ranking ? Google knows the value of relevant content, and so do your customers. There are several ways to monitor feedback, including surveys or focus groups, online reviews, and general communication.

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How to Grow Your Business with Voice of the Customer

SendX

You’ve done some Google searching and scrolled through your favorite brands on Instagram. Customer Interviews / Focus Groups While customer interviews are one-on-one conversations with customers, focus groups include a small panel. Online reviews Think sites like Google Reviews and Yelp.

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The comprehensive marketer’s guide to brand research

Tomorrow People

To get started, you’ll need to use accurate audio recording and transcription software such as Descript and Google Speech-to-Text (otherwise, you’ll have to spend days manually transcribing your interviews). There are a few things to keep in mind when hosting a focus group.

Research 156
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The comprehensive marketer’s guide to brand research

Tomorrow People

To get started, you’ll need to use accurate audio recording and transcription software such as Descript and Google Speech-to-Text (otherwise, you’ll have to spend days manually transcribing your interviews). Focus groups. There are a few things to keep in mind when hosting a focus group.

Research 156
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5 essential tips to clearly define your ideal target market

Tomorrow People

Google Analytics. Previous customer surveys, interviews, focus groups. When it comes to the latter, numbers you might’ve calculated during the segmentation process will prove especially useful (like market sizes, growth rates, etc.). But other important sources may also include: Demographic censuses. CRM platforms.

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Expert Tips for Measuring and Analyzing Customer Feedback

SmartBug Media

Focus groups and interviews : In-depth discussions with a select group of customers or tailored one-on-one interviews can yield qualitative insights. Analytics tools : HubSpot Analytics, Google Analytics , Lucky Orange, and Hotjar are all programs that can offer you more direct usage data.

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How to Develop Fresh Ideas for Your B2B Content Marketing Program

KoMarketing Associates

You can also set up free Google Alerts to get emails when new content is indexed that contains your tracked phrases. Focus Groups. It’s also fairly easy (with some planning) to hold your own focus group if it’s not something your company does regularly. Existing Audience Surveys. Utilize User-Generated Content.