article thumbnail

Make Each Dollar Count: How to Maximize Marketing Budget in 2024

Oktopost

Focus Groups: Conduct focus group discussions with a representative sample of your target audience. In addition, Gartner’s recent survey found that training and upskilling employees was the second most prominent challenge for marketing leaders across the board.

article thumbnail

Seven Ways B2B Tech Buying Behavior is Changing [Research]

Webbiquity

As TrustRadius notes, “Buying decisions are largely still collaborative, but buying committees are likely to be composed of more focused groups of between 2-5 individuals.” For marketers, this means using a variety of information channels to appeal to the broadest possible range of age cohorts. Search is Getting More Important.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The CMO Isn’t Dead: Mastering the Skills of the Modern Marketing Leader

Content Standard

In fact, two-thirds of martech leaders say their tech stack takes time away from their key responsibilities, according to Gartner. Conduct surveys, host focus groups, and utilize customer service interactions to gather real-world insights. Go beyond demographics and discover customer behavior, motivations, and pain points.

CMO 57
article thumbnail

Decoding Customers: B2B Buyer Personas Advanced Insight Strategies

FunnelEnvy

Gartner and McKinsey both report that, in general, B2B buyers prefer a DIY sales journey over sales calls and conversations. Speaking to customers through interviews, focus groups, and surveys allows you to delve deeper into their motivations, challenges, and decision-making processes.

article thumbnail

4 Ways to Elevate Your Brand by Improving Customer Experience

Launch Marketing

Gartner notes that companies implementing customer experience initiatives begin by focusing on the collection and analysis of customer feedback. Welcome the good, the bad and even the ugly feedback as an opportunity and stay of the mindset that customer perceptions matter more than your personal feelings and opinions.

article thumbnail

New Approaches To Understand Customers Needed In A Digital Transformation World

Tony Zambito

Per recent surveys by IBM, KPMG, and Gartner, you will find that more than half of CEOs surveyed believe their organizations will be significantly transformed by digital-centric globalization. Strikingly, in these same few years, you will also find developing customer understanding also on the list of CEO priorities.

article thumbnail

Building Character: How to Design Buyer Personas That Align With the Customer Journey

Content Standard

To get there will be a journey in itself, though, and will involve loads of research , from social listening, customer surveys, focus groups, and analyzing website data. But the results are worth the pursuit, as they will help you focus on and achieve the ultimate end goal: a better customer experience.