Get a 360-degree view of your customers with Oktopost bringing in the missing piece of the puzzle - social data. Discover which content your customers find most engaging and build better customer experiences with hyper-personalized communication. Report on social insights, without leaving Salesforce, and use Oktopost's data in your dashboards to see how social impacts your whole business.
Key Benefits
- Craft personalized conversations with prospects and customers based on their social interactions
- Visualize how social media is driving new opportunities with custom Salesforce dashboards
- Enable accurate social attribution within Salesforce with Oktopost's data
Social Care
Easily create Salesforce Cases for every social conversation that requires assistance. Get better visibility into where support issues are being reported and provide excellent customer care on social media.
Social Selling
Oktopost's Employee Advocacy for Salesforce is a built-in module that enables sales professionals to quickly discover and publish social content as well as track prospects' engagement directly from Salesforce.
About Salesforce
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all departments a single, shared view of every customer.