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6 Ways Marketing Content Can Support a Customer Service Team

Hubspot

It's the corporate equivalent of a retail employee wandering aimlessly down each aisle when you ask where a certain product is, like you couldn't have done that yourself. An internal wiki or intranet for sharing resources with coworkers is the perfect space for a content library. Creating a Content Library on the Intranet.

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Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

In fact, according to Alterian’s very interesting FAQ about the Techrigy acquisition , “Engagement marketing” is the core of their current corporate vision. I expect Alterian to extend the product to monitor and manage individual relationships, thereby integrating social media with other aspects of customer management.

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Sales Thought Leadership: Ben Cotton on Defining Sales Enablement

Strategic-IC

Previously there was a lot of explaining who the company is, what the product does. So I'll share that with the sales organisation and they can see it on my Wiki page - and that's how we prioritise work. I know that we've really seen and felt that change over the last few years. I think the other common pitfall is trying to do it all.

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Knowledge Worker 2.0 - Power to the people

Buzz Marketing for Technology

Democratise the tools of production â?£ Scott Gavin Slide 37: blogs wikis podcasts social networking online collaboration tagging social bookmarking from Meet Charlie: What is Enterprise 2.0? fun, laughter and tools - wikis, blogs, enjoyment of activity tagging, RSS â?£ Democratise the tools of distribution â?£ Using Slideshare.

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Information Literacy in the Workplace - Special Libraries Association

Buzz Marketing for Technology

Home > Publications & Products. > You are probably already asking many of the following questions in order to provide current products and services. Other considerations include: · How would an information literacy program potentially affect current delivery channels for your products and services? · QuickLinks.

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The Ultimate Guide to Sales Enablement

PureB2B

If you want to improve your sales productivity, facilitate better communication, and grow your revenue, this article is for you. What new features are being rolled out in your product. Every conversation your team has with leads will be more productive, and they'll be confident that you're the right choice for them.

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C3 2021 Takeaways: Experts Reveal Organic Marketing Tips and Tricks

Conductor

Between SEO, content, and web development, we all have different expertise, so finding ways to blend it together is what will help create the best product for the business. #5 Create a comprehensive library or wiki of resources that answer key questions everyone in your team may have to help close the knowledge gap between teams.