6 Ways Marketing Content Can Support a Customer Service Team
Hubspot
FEBRUARY 23, 2018
An internal wiki or intranet for sharing resources with coworkers is the perfect space for a content library. "Hold on, let me just confirm the solution for you," the service rep responds as she scrambles to look up the answer to a customer's question. And that's okay; it's hard to always have all the answers at the ready.
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